AgentVoice vs Callin.io Detailed comparison features, price

AgentVoice

AgentVoice introduces an AI-driven voice agent platform designed to manage both incoming and outgoing phone calls, streamlining customer communication. It automates repetitive tasks such as qualifying leads, scheduling appointments, and delivering customer support, thereby conserving valuable time and resources for businesses. The platform emphasizes ease of use with a no-code design, allowing for straightforward integration with existing technological infrastructures including CRMs and call systems.

Featuring capabilities like customizable AI agents, adherence to predefined scripts, and multi-language support (including English, Spanish, German, Portuguese, and French), AgentVoice aims to provide natural and effective interactions. It integrates with over 200 platforms through direct API access, webhooks, or low-code tools like Zapier and Make. Additionally, the platform offers features like call recording, transcription, sentiment analysis, and automated post-call actions to enhance operational efficiency and customer experience.

Callin.io

Callin.io delivers advanced voice AI technology through ready-to-use and custom AI phone agents designed for businesses of various sizes. It equips teams with AI capabilities to manage both inbound and outbound communications effectively, ensuring consistent customer interaction around the clock. The platform focuses on automating tasks such as answering frequently asked questions, capturing leads, booking appointments, and following up on necessary documentation, thereby optimizing business processes and improving conversion rates.

The service emphasizes scalability, allowing businesses to handle any call volume in multiple languages without increasing headcount. It integrates seamlessly with existing CRM systems and call center technologies, offering enhanced data collection through real-time call transcripts and conversation insights. Features like multi-channel engagement via SMS, WhatsApp, and email supplement the core voice capabilities, providing a comprehensive communication solution. White-label options are available, enabling businesses to brand the AI agents as their own.

Pricing

AgentVoice Pricing

Paid

From $20

AgentVoice offers Paid pricing with plans starting from $20 per month .

Callin.io Pricing

Free Trial

From $30

Callin.io offers Free Trial pricing with plans starting from $30 per month .

Features

AgentVoice

AI Voice Agents: Handles inbound and outbound calls automatically.
No-Code Platform: Enables easy setup, training, and deployment of agents.
Seamless Integration: Connects with over 200 platforms including CRMs, call systems, Zapier, Make, n8n, via API and webhooks.
Agent Customization: Configure AI voice, LLM providers, objectives, goals, and upload knowledge sources (PDFs, audio, websites, documents).
Script Management: Utilize existing calling scripts or let the platform generate one based on guidelines.
Call Monitoring: Provides full visibility through a dashboard for calls made or answered by the agent.
Multilingual Support: Delivers interactions in multiple languages including English, Spanish, German, Portuguese, and French.
Call Recording & Transcription: Offers access to call recordings and transcripts.
Sentiment Analysis: Gauges customer emotions during calls to adjust responses and improve service quality.
Post-Call Automation: Automates follow-up actions like sending emails or confirming bookings.
Enterprise Capabilities: Includes custom AI model training, voice cloning, and support for high call volumes.

Callin.io

AI Receptionist (Inbound): Responds to unanswered calls 24/7, captures leads, assists with appointment bookings.
AI Sales Agent (Outbound): Handles outbound calls, CRM integrated, engages external customers and internal employees.
Custom AI Phone Agent: Tailored AI voice agents for specific business needs.
White-label Option: Brand the AI call handling service for your business.
Multilingual Capabilities: Supports various languages (English, Dutch, French, Italian, Spanish, German, Hindi, Portuguese).
Seamless Integration: Works with existing CRM solutions, call center technology, Zapier, Make.com, and Google Calendar.
Enhanced Data Collection: Provides real-time call transcripts and valuable insights.
Multi-channel Engagement: Uses SMS, WhatsApp, and emails for communication.
Scalability: Equipped to handle any volume of calls.
Per-second Billing: Offers cost-efficient call handling with SIP trunking.

Use Cases

AgentVoice Use Cases

Automating lead qualification calls.
Scheduling appointments automatically.
Providing 24/7 automated customer support.
Acting as a virtual receptionist to manage incoming calls.
Handling repetitive outbound and inbound call tasks.
Automating post-call workflows like follow-up emails.
Transcribing meetings and summarizing discussions for real-time collaboration.

Callin.io Use Cases

Answering FAQs over the phone 24/7
Capturing inbound leads and booking appointments
Following up on missing documents and incomplete applications
Providing 24/7 customer support and resolving enquiries outside work hours
Proactively reaching out for payment/appointment reminders or updates
Scaling customer service operations without increasing headcount
Handling after-hours support calls
Implementing conversational marketing via phone
Automating call centre functions
Managing financial services customer interactions

FAQs

AgentVoice FAQs

How secure is AgentVoice’s data handling?

AgentVoice prioritizes security by employing advanced encryption methods and adhering to international data protection standards. This ensures the safeguarding of customer communications and sensitive data.
What post-call actions can AgentVoice handle?

AgentVoice automates post-call workflows, such as sending follow-up emails, confirming bookings, or providing scheduling links. This ensures a seamless experience and enhanced customer satisfaction.
How does AgentVoice deliver realistic interactions across multiple languages?

AgentVoice employs advanced voice synthesis to deliver life-like and engaging conversations. Supporting multiple languages—including English, Spanish, German, Portuguese, and French—it ensures global accessibility and localized customer experiences.
Can I automate tasks using AgentVoice?

AgentVoice integrates seamlessly with automation tools like Zapier, enabling users to design custom workflows. From triggering events to executing follow-ups, the platform enhances efficiency by streamlining processes.
How can I obtain a business phone number?

AgentVoice simplifies the process of acquiring phone numbers through its integration with Twilio. You can purchase and manage phone numbers directly within the platform’s user-friendly interface.

Callin.io FAQs

What methods of payment do you accept?

Payments are processed through Stripe.
What kind of onboarding assistance do you offer?

White-glove onboarding with dedicated support is offered for Elite subscribers.
How do I get a phone number for the service?

You can either import your existing Twilio number for free or purchase a new phone number directly from Callin.
Can I access call transcripts and recordings?

Yes, call transcripts and recordings are available for retrieval.
Can the voice assistant perform actions after a call?

Yes, the AI can schedule appointments via Google Calendar, send personalized emails/SMS, and integrate with platforms like Make.com and Zapier for thousands of automations.