AI Chatbot Support VS LiveChatAI

AI Chatbot Support Pricing

LiveChatAI Pricing

AI Chatbot Support

• Autonomous AI Chatbots: Private AI trained on business content and conversations
• Multi-Platform Integration: Connects with websites, social media, and messaging apps
• Customizable Chat Widgets: White-label branding with custom colors and logos
• AI-Powered Agent Tools: Smart replies, spelling correction, and message rewriting
• Comprehensive CMS Dashboard: Customer insights and interaction management
• Automatic Translation: Multi-language support for voice and text
• Security: Private data encryption and secure storage
• OpenAI Integration: Compatible with various OpenAI models

LiveChatAI

• Custom Data Training: Train the AI chatbot with your own data (website, documents, Q&A).
• Multi-Platform Integration: Works on websites, Slack, and WhatsApp.
• Live Chat & Human Handoff: Seamlessly switch between AI and human support.
• Multilingual Support: Offers instant localization in 95 languages.
• Analytics & Reporting: Track performance, identify issues, and refine responses.
• AI Actions: Gather dynamic and personalized data.
• Multiple LLM Options: Choose between GPT-3.5, GPT-4 turbo, GPT-4o, GPT-4o mini, Sonnet, Llama, and Mistral (availability varies by plan).
• API Access: Tailor-made AI solutions with API.

AI Chatbot Support Use Cases

• 24/7 Customer Support
• Social Media Customer Service
• Website Chat Support
• Multi-channel Customer Communication
• Lead Generation
• Customer Inquiry Management
• Automated Customer Service
• Brand Communication

LiveChatAI Use Cases

• Customer support for instant query resolution
• Internal support for employee knowledge base
• E-commerce support for product information and order inquiries
• Educational platforms for student assistance
• Automating responses within Slack and WhatsApp

AI Chatbot Support FAQs

• Does the AI chatbot understand multiple languages?

  Yes, the AI chatbot has automatic translation capabilities and can understand voice and text messages in multiple languages, translating and answering autonomously in the customer's language.
• Is AI Chatbot Support secure?

  Yes, the platform is committed to data privacy and security, using industry-accepted encryption standards with AES and tested security protocols. Data is not shared with third parties.
• Can I use AI Chatbot Support with my own OpenAI API?

  Yes, an OpenAI API is required to use AI Chatbot Support. Users need to obtain an API key from OpenAI and input it in the AI Settings within their account.

LiveChatAI FAQs

• What is LiveChatAI?

  LiveChatAI is an AI bot platform that allows you to create a chatbot trained on your own data. It uses ChatGPT technology to create an interactive chat widget for your website. You can upload documents or provide a website link, and the chatbot will answer questions based on that content.
• How can I add my AI bot to my website?

  You can integrate an iframe or add a chat bubble to the bottom right corner of your website. Generate a chatbot and select "Embed on website" to get started.
• How to import my data?

  LiveChatAI scrapes your website or help center pages, collects the content, converts it into a vector database, and creates a long-term memory for use in chat.
• Can LiveChatAI predict customer behavior or analyze customer inquiries?

  While LiveChatAI primarily provides real-time responses, its ability to collect data can offer valuable insights into customer behavior, and gathered data can be leveraged for further analysis.
• How does LiveChatAI handle multiple simultaneous customer conversations?

  LiveChatAI can manage numerous concurrent customer interactions efficiently, ensuring fast and accurate responses, providing all customers with a seamless experience regardless of the volume of inquiries.

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