Autocalls.ai VS Joy AI

Autocalls.ai Pricing

Joy AI Pricing

Autocalls.ai

• Multi-language Support: 40+ languages with multiple accents and voice options
• Parallel Call Handling: Capability to handle 50+ simultaneous calls
• No-code Platform: Easy integration with 250+ business tools
• Live Calendar Integration: Compatible with GoHighLevel, Calendly, and other scheduling tools
• Voice Cloning: Option to clone custom voices for AI agents
• Real-time Analytics: Detailed call reports and transcriptions
• Human Transfer: Ability to forward calls to human agents when needed
• Security Compliance: GDPR and AI EU Act compliant with advanced encryption

Joy AI

• 24/7 Reliability and Availability: Offers uninterrupted, round-the-clock call answering to ensure business continuity.
• AI and Human Hybrid Model: Seamlessly combines AI efficiency for initial call handling with the option to escalate to live human agents for complex interactions or caller preference.
• Rapid Onboarding & Customization: Launch the AI answering service within minutes and easily customize call flows, scripts, and AI agent behavior using an intuitive drag-and-drop interface.
• Extensive App Integrations: Connects with over 6000 business applications, including CRMs like Salesforce and Zendesk, to streamline workflows and client management.
• HIPAA Compliance: Built on a HIPAA-compliant architecture, ensuring secure handling of sensitive information for medical and healthcare-related businesses.
• Multi-language Support: Features AI voices in multiple languages and accents, with live operator services available in English and Spanish.
• Call Recording and Transcription: Provides recordings and transcriptions for all AI-handled calls, with live agent transcriptions available as a premium feature.
• Smart Spam Detection: Automatically identifies and disconnects robocalls and spam, improving operational efficiency.

Autocalls.ai Use Cases

• 24/7 Customer Support
• Appointment Scheduling and Reminders
• Lead Qualification and Sales
• Cold Calling Campaigns
• Survey and Feedback Collection
• Complaint Management
• Order Tracking
• Appointment Confirmations

Joy AI Use Cases

• Ensuring No Missed Calls: Captures every inbound call immediately, 24/7, preventing lost leads and opportunities.
• Providing After-Hours Customer Support: Extends customer service availability beyond standard business hours using AI and live agents.
• Automating Lead Qualification: Assesses caller intent and gathers essential information to qualify potential leads efficiently.
• Managing High Call Volumes: Handles unlimited concurrent calls with AI, ideal for businesses with fluctuating or consistently high call traffic.
• Delivering Consistent Brand Messaging: Uses pre-programmed scripts and FAQs to provide accurate and uniform information to callers.
• Supporting HIPAA-Compliant Industries: Offers secure call handling for medical practices, healthcare companies, and related businesses.
• Streamlining Appointment-Related Inquiries: AI can share booking links and provide information about scheduling.
• Offering Multi-Language Customer Interaction: Caters to a diverse customer base with AI support for multiple languages.

Autocalls.ai FAQs

• How does the AI load with my company information?

  The AI can be trained using any company documents including website content, internal process documentation (PDF, Word), and additional details provided to experts to ensure correct business-specific responses.
• Can I set up automations with your service?

  Yes, you can create automations and workflows using the no-code platform similar to Zapier and Make, setting up triggers and actions for natural conversation experiences.
• How do I get a phone number from you?

  International phone numbers from over 150 countries are available within the platform, and you can also integrate existing phone numbers using SIP from the dashboard.
• Is expertise required for quality prompts?

  No expertise is needed as templates are provided to help get started, and the AI agents are designed to be flexible with various types of prompts.

Joy AI FAQs

• What types of questions can Joy answer?

  Joy can answer any questions based on the information you add to its knowledge base. This includes business hours, frequently asked questions, staff information, and contact details like phone number, email, and website.
• If Joy can't handle a call and it is transferred to a live agent, am I double billed?

  No. If Joy can’t process a call for any reason, it will automatically escalate that call to a live agent. When that happens, any time the AI answering service accrued while attempting to process the call is wiped out. Data collected by Joy is also sent to the agent so the caller doesn’t need to repeat themselves.
• Will my callers know they are talking to an AI?

  Joy's AI voices are designed to be human-like. While transparency is maintained, most callers are comfortable with AI interactions. Callers can request to be transferred to a live agent at any time using keywords like 'Operator' or 'Live Person'.
• What happens if I exceed my monthly call minute limit?

  If you exceed your plan's included minutes, you will be billed for the overage on your upcoming invoice. You can set billing alerts in your portal to monitor usage and receive notifications when it's advisable to upgrade your plan.
• Are there any setup fees or long-term contracts for Joy?

  No, Joy does not have any setup fees or hidden charges. Service terms are month-to-month, and you can cancel your subscription at any time. The Solo plan starts at $38 per month.

Uptime Monitor

Uptime Monitor