Chatbase vs ChatBot Builder Detailed comparison features, price

Chatbase

Chatbase empowers businesses to create sophisticated AI chatbots without coding expertise. The platform enables seamless data import from multiple sources, allowing organizations to train their chatbots with website content, files, and various data formats.

The solution offers comprehensive features including trustworthy answer generation with confidence scoring, lead capture capabilities, advanced analytics, and extensive customization options. With support for over 80 languages and integration with popular tools like Slack, WhatsApp, and Zapier, Chatbase ensures businesses can provide personalized customer interactions across multiple platforms.

ChatBot Builder

ChatBot Builder enables businesses to create and train AI-powered chatbots that can significantly enhance sales and support conversations. The platform allows the creation of chatbots that can learn from various sources including support documents, support conversations, and sales conversations. Input data can be in multiple formats such as PDF, .docx, .text, or URLs.

Once implemented, the chatbot offers immediate responses to customer inquiries by analyzing and retrieving the most relevant information. By connecting to CRM data, chatbots can also provide personalized sales recommendations. It helps to provide more comprehensive support and improve customer experiences.

Pricing

Chatbase Pricing

Freemium

From $19

Chatbase offers Freemium pricing with plans starting from $19 per month .

ChatBot Builder Pricing

Free Trial

From $25

ChatBot Builder offers Free Trial pricing with plans starting from $25 per month .

Features

Chatbase

Trustworthy Answers: Confidence scoring and answer revision capabilities
Data Integration: Multiple source importing and auto-retraining functionality
Lead Generation: Customer data collection with personalized experiences
Analytics Dashboard: Detailed insights into chatbot interactions
Customization: Brand-matched appearance and behavior settings
Multi-language Support: Compatible with 80+ languages
Security: Secure servers with encryption and access control
Integration Options: Compatible with Slack, WhatsApp, Zapier, and more

ChatBot Builder

Multiple Data Sources: Train your bot with PDFs, .docx, .text files, and URLs.
Instant Replies: Chatbots provide immediate answers to customer queries.
Personalized Recommendations: Analyze customer data to offer tailored sales suggestions.
CRM Integration: Connect with CRM data for enhanced customer insights.
Zapier Integration: Configure Zapier to connect with other applications.
Conversation History: View past interactions for analysis and improvement.
Leads Data Capture: Collect valuable lead information through chatbot interactions.
OpenAI Key Integration: Use your own OpenAI key (Professional and Enterprise plans).

Use Cases

Chatbase Use Cases

24/7 Customer Support automation
Lead generation and qualification
Website visitor engagement
Multi-platform chatbot deployment
Knowledge base automation
Customer data collection

ChatBot Builder Use Cases

Customer Support
Sales Assistance
Lead Generation
Personalized Recommendations

FAQs

Chatbase FAQs

How do message credits work?

Message credits are consumed for each interaction with your chatbot and are renewed monthly based on your subscription plan.
How much data can I give one chatbot?

The data limit varies by plan, ranging from 400,000 characters on the free plan to 11,000,000 characters per chatbot on paid plans.
How many users can use my chatbot?

There is no limit to the number of users who can interact with your chatbot when embedded on websites.

ChatBot Builder FAQs

Where can I embed the chatbot?

All plans allow you to embed your chatbot anywhere.
Can I use my own OpenAI key?

Yes, as a part of the Enterprise and Professional plan, you can use your own OpenAI key.
Can I get help importing data or setting up the chatbot?

You can easily set up a chatbot using Chatbot Builder's intuitive interface. In case you still need any help, you can reach out to us at questions@chatbotbuilder.net.
Which plans allow me to remove the built with Chatbot Builder?

The Standard and advanced plan allow you to remove the built with chatbot builder logo.