ChatShape vs ChatBuild AI Detailed comparison features, price

ChatShape

ChatShape revolutionizes customer interaction by allowing businesses to create intelligent chatbots trained specifically on their website content. Through a simple crawling process, the platform automatically extracts and processes website information to generate a customized AI assistant that seamlessly integrates with any website.

The platform offers comprehensive customization options, including branding elements and conversation tone adjustments, while providing robust features such as lead collection, analytics tracking, and multi-source training capabilities. With support for both website crawling and PDF document processing, ChatShape delivers a versatile solution for businesses seeking to automate customer support and enhance visitor engagement.

ChatBuild AI

ChatBuild AI is a platform that allows users to easily create AI-powered chatbots for their websites. These chatbots are trained on custom data provided by the user, such as documents, URLs, and sitemaps, enabling personalized and relevant interactions with website visitors.

The platform requires no coding experience, making it accessible to a wide range of users. Key capabilities include custom data training, real-time live chat functionality, and the ability to view chat history. ChatBuild helps improve customer support and boost website conversions.

Pricing

ChatShape Pricing

Freemium

From $19

ChatShape offers Freemium pricing with plans starting from $19 per month .

ChatBuild AI Pricing

Paid

From $40

ChatBuild AI offers Paid pricing with plans starting from $40 per month .

Features

ChatShape

24/7 Customer Support: Instant automated responses to customer queries
Lead Generation: Automated email collection and lead tracking system
Customization: Adjustable branding, colors, and conversation tone
Analytics Dashboard: Comprehensive message tracking and performance metrics
Multi-source Training: Support for website content and PDF documents
Export Capability: CSV export for collected leads and conversation data
Geographic Tracking: Location tracking for lead generation
Prompt Customization: Adjustable AI instructions and start messages

ChatBuild AI

Custom Training: Train your chatbot on your own custom data like URL Links, sitemaps, CSV files & more.
Real-time Live Chat: Be able to chat with your website visitors in real-time.
Chat History: View the chat history of your website visitors.
File Uploads: Upload files to train your chatbot.

Use Cases

ChatShape Use Cases

Automated customer support
Lead collection and qualification
Website visitor engagement
FAQ automation
Customer service scaling
Sales conversion optimization
Document-based customer assistance
24/7 business availability

ChatBuild AI Use Cases

24/7 customer support
Lead generation
Website visitor engagement
Real-time customer interaction

FAQs

ChatShape FAQs

What is the maximum number of sources for bot creation?

The maximum number of web sources depends on your subscription plan, with limitations based on the text character count from each source.
Can I add custom data beyond website scraping?

Yes, you can add custom data through the prompt settings, add additional web pages to sources, or contact for custom data source integration.
Does the chatbot work with PDF files?

Yes, you can upload multiple PDF files to create a chatbot from your work documents.
What information is available for collected leads?

The system provides lead information including email, country of origin, and conversation history, which can be exported to CSV.

ChatBuild AI FAQs

Can I upload files to train my chatbot?

Yes, you can upload files to train your chatbot.
How can I integrate the chatbot onto my website?

The chatbot can be embedded on your website.
Is there anyway I can test out the chatbot beforehand?

Yes, there is a demo available.
How are messages calculated on my account?

The pricing plans detail the message limits.
Is there any watermark or branding on the chatbot?

Paid plans includes Custom branding option.