ConvoQ AI favicon ConvoQ AI VS TRAQ favicon TRAQ

ConvoQ AI

ConvoQ AI is a comprehensive AI-powered platform designed to revolutionize contact center operations and customer engagement. The solution offers advanced capabilities in conversation analysis, transcription, and performance monitoring to help organizations deliver superior customer service.

The platform combines cutting-edge AI technology with practical business applications, enabling organizations to transform customer interactions into valuable insights while improving agent performance and customer satisfaction through automated quality assurance and detailed analytics.

TRAQ

TRAQ is an advanced AI-powered sales intelligence platform that transforms how companies manage and optimize their sales processes. The platform automatically records and transcribes sales calls, providing detailed analytics, sentiment analysis, and actionable insights to help sales teams perform better.

The system integrates seamlessly with popular CRM platforms and calendar applications, automatically capturing meeting details and generating comprehensive call summaries. With features like AI note-taking, conversation intelligence, and a robust coaching library, TRAQ helps sales organizations save time, improve team performance, and consistently achieve better sales outcomes.

Pricing

ConvoQ AI Pricing

Contact for Pricing

ConvoQ AI offers Contact for Pricing pricing .

TRAQ Pricing

Freemium
From $30

TRAQ offers Freemium pricing with plans starting from $30 per month .

Features

ConvoQ AI

  • AI Transcription: Converts calls into detailed transcripts and summaries
  • Quality Assurance: Automated monitoring of customer interactions
  • Sentiment Analysis: Advanced analysis of customer emotions
  • Agent Performance Analytics: Real-time performance measurement and insights
  • Disposition Analysis: Smart categorization of call outcomes
  • Cross-Sell Detection: Identification of sales opportunities
  • Customer Insights: Deep analysis of customer conversations

TRAQ

  • Call Recording & Transcription: Automatic recording and transcription of all sales calls
  • AI Note-taking: Automated meeting summaries and action items
  • CRM Integration: Automatic syncing with Hubspot, Salesforce, and other platforms
  • Conversation Analytics: Sentiment analysis and buyer insights
  • Coaching Library: Self-guided coaching resources and recommendations
  • Follow-up Communication: AI-prepared follow-up emails
  • Mobile App: In-person meeting capture capability
  • Calendar Integration: Automatic scheduling with popular platforms

Use Cases

ConvoQ AI Use Cases

  • Contact center quality monitoring
  • Customer service improvement
  • Agent training and development
  • Sales opportunity identification
  • Customer sentiment tracking
  • Performance management
  • Customer experience optimization

TRAQ Use Cases

  • Sales team performance monitoring
  • Sales coaching and training
  • Client meeting documentation
  • Insurance sales optimization
  • Recruiting processes
  • Sales process improvement
  • Deal risk analysis
  • Customer interaction tracking

Uptime Monitor

Uptime Monitor

Average Uptime

100%

Average Response Time

184.87 ms

Last 30 Days

Uptime Monitor

Average Uptime

100%

Average Response Time

620.47 ms

Last 30 Days

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