CXAssist vs AiChat Email Detailed comparison features, price

CXAssist

CXAssist revolutionizes email management by leveraging advanced AI technology to provide automated, personalized responses based on your organization's content and brand voice. The platform analyzes your website, previous emails, and uploaded documents to create contextually accurate replies that maintain consistency with your communication style.

The system offers flexible customization options with three distinct personas (Generalist, Sales, and Support), supports over 50 languages, and includes intelligent workflow rules for seamless email handling. Organizations can maintain control through customizable settings, keyword-based filtering, and human override options for sensitive communications.

AiChat Email

AiChat Email is an innovative tool designed to supercharge email communication by integrating advanced Artificial Intelligence capabilities directly into existing email workflows. It operates seamlessly across all devices and email providers, including Gmail, Outlook, and Apple Mail, without requiring any installations or new applications to learn. Users can interact with the AI by simply emailing or CC'ing it in any conversation.

The platform offers several key functionalities to enhance email productivity. It provides 'Thread Intelligence' to deliver summaries, identify action items, and offer insights from complex email threads. 'Smart Replies' help users generate professional responses. Furthermore, the 'Direct AI Chat' feature allows for direct interaction with the AI within the email environment, making it a versatile assistant for managing email communications efficiently and effectively.

Pricing

CXAssist Pricing

Freemium

From $34

CXAssist offers Freemium pricing with plans starting from $34 per month .

AiChat Email Pricing

Free Trial

From $10

AiChat Email offers Free Trial pricing with plans starting from $10 per month .

Features

CXAssist

AI Training: Custom knowledge base creation from website content and previous emails
Multiple Personas: Choice between Generalist, Sales, and Support personas
Multilingual Support: Capability to understand and reply in over 50 languages
Custom Rules Engine: Flexible workflow management with keyword-based filtering
Draft Mode: Option to review AI-generated responses before sending
Integration Support: Compatible with Google, Microsoft, and IMAP email accounts
Human Override: Automatic escalation of complex queries to human representatives
Analytics Dashboard: Detailed monitoring of email activity and responses

AiChat Email

Direct AI Chat: Email or CC the AI in any conversation - no new apps needed
Thread Intelligence: Get summaries, action items, and insights from any email thread
Smart Replies: Generate perfect responses that match your writing style
Universal Access: Works with Gmail, Outlook, Apple Mail - any email provider
Private & Secure: Only processes emails you explicitly share, ensuring maximum privacy without inbox access

Use Cases

CXAssist Use Cases

Automated sales inquiry responses
Customer support ticket management
Freelancer client communication
Marketing agency client updates
Service business client reactivation
E-commerce customer support
Routine email management
Multi-language customer communication

AiChat Email Use Cases

Summarizing long email threads to quickly grasp key information and action items.
Drafting professional and context-aware email replies efficiently.
Getting insights and answers from email conversations by directly querying the AI.
Managing email communications across different devices and email clients seamlessly.
Streamlining responses for customer service and sales communications via shared inboxes.

FAQs

CXAssist FAQs

What are pre-set personas and how do they work?

There are 3 pre-set personas: Generalist, Support, and Sales. The Generalist maintains a neutral disposition, the Support persona focuses on customer needs with empathy, and the Sales persona leverages sales best practices to drive action.
Is CXassist capable of understanding and replying in different languages?

CXassist can understand and reply in over 50 languages.
How do I train CXassist with my own training material?

You can upload documents in PDF, Doc, TXT and CSV formats, train the AI using your website URL and sent emails, or integrate storage apps for seamless experience.

AiChat Email FAQs

How quickly can I get started?

Instantly! Enter your email and you'll get 7 free emails to try the service. No credit card required.
What email providers do you support?

All of them! Gmail, Outlook, Apple Mail, Yahoo - if you can send email, you can use our AI assistant.
Is my email data secure?

Absolutely. We only process emails you explicitly share with us - we never access your inbox or store your conversations.
What AI models do you use?

We currently use OpenAI's latest models, with plans to add Anthropic and Mistral options soon for even more capabilities.