DocsAI vs Doks.ai Detailed comparison features, price

DocsAI

DocsAI is a comprehensive document management solution that modernizes workflow by allowing users to organize and train AI companions on their documentation. The platform seamlessly integrates with multiple sources, including websites, text files, PDFs, Word documents, Notion, and Confluence.

The platform offers customizable AI companions that match brand colors and initial setups, with the ability to suggest better answers for continuous improvement. DocsAI provides features such as embedded chat widgets, conversation summaries, mood analysis, and lead generation capabilities, all while maintaining mobile and tablet compatibility.

Doks.ai

Doks.ai is an AI chatbot builder that enables businesses to create customized chatbots. These chatbots integrate into websites or documentation to answer user queries. It achieves this by syncing with existing websites, documentation, or knowledge base systems.

Doks.ai allows users to train their AI chatbot on their own data sources. These sources can include a website, knowledgebase articles, HelpDesk tickets, or other resources. The platform offers seamless integration, customizable designs, and multiple form templates for lead generation and support. By offering self-service options, Doks.ai aims to improve customer experience and reduce support ticket volume by 40-70%.

Pricing

DocsAI Pricing

Freemium

From $9

DocsAI offers Freemium pricing with plans starting from $9 per month .

Doks.ai Pricing

Paid

From $19

Doks.ai offers Paid pricing with plans starting from $19 per month .

Features

DocsAI

Multiple Source Integration: Support for websites, PDFs, Text Files, Docx, Notion and Confluence
Customizable AI Companion: Personalize appearance and initial setup to match brand identity
Chat Widget Integration: Embed chat functionality into any website
Analytics & Insights: Generate conversation summaries, user mood analysis, and lead identification
API Integration: Custom API access for direct bot interaction
Multi-Language Support: Process documents across different languages
Mobile Optimization: PWA support for mobile and tablet access
Freedom Credits System: Retained credits even after subscription cancellation

Doks.ai

Self-service AI Chatbot: Provides instant answers to user queries, reducing support ticket volume.
Trainable AI: Allows training the chatbot on various data sources like websites, documents, and HelpDesk tickets.
Lead Conversion: Offers multiple form templates for lead generation and support ticket creation.
Customizable Design: Enables personalization of the chatbot's appearance to match brand identity.
Multiple Integrations: Embed the chatbot as a floating button, or with custom trigger buttons.
Markdown support: Supports markdown for chatbot interaction
Prompt Fine-tuning: Gives instructions or prompts to customize chatbot's responses.

Use Cases

DocsAI Use Cases

Customer support automation
Document search and retrieval
Website chat integration
Lead generation
Internal knowledge base management
Customer interaction analysis
Brand-specific documentation assistance

Doks.ai Use Cases

Customer support
Lead generation
Documentation assistance
Technical support
E-commerce assistance

FAQs

DocsAI FAQs

What happens to my credits if I cancel my subscription?

Freedom credits are yours to keep forever even after cancellation of the subscription. You can continue to use all previously purchased credits.
What file types does DocsAI support?

DocsAI supports websites, Text Files, PDFs, Docx, Notion and Confluence files.
What platforms can I integrate DocsAI with?

DocsAI currently integrates with Slack, with upcoming integrations for Crisp, Discord, and various databases.

Doks.ai FAQs

What type of data is required to create my chatbot?

You can enter your website URLs, XML-Sitemap, or paste text or document. The data should contain the information that you want your chatbot to know.
Are there limits to the number of documents I can add to Doks AI?

No, there are no limits to the number of documents you can upload and train.
How do I retrain the chatbot?

You can update the data your chatbot is trained on by clicking on Manage section and then clicking 'Retrain AI' button.
Can I customize the look and feel of my chatbot?

Yes, you can customize the look and feel of your chatbot by changing its background, color scheme, logos, widget icon, and avatar.
Is there a limit on the number of users that can access my Doks.ai chatbot?

No, there are no limits on the number of users that can access or chat with your chatbot.