QuickCEP favicon QuickCEP VS Rep AI favicon Rep AI

QuickCEP

QuickCEP offers AI Agent Chatbots and an AI Email Copilot to enhance customer experiences and streamline business operations. The platform integrates seamlessly with Shopify and allows automated training by simply adding website URLs or uploading documents. The AI can handle a wide variety of customer inquiries, including product recommendations, order status checks, and returns/exchanges.

QuickCEP's AI Email Copilot helps manage inboxes by drafting quick and accurate responses, saving valuable time. The Copilot adapts to user preferences and becomes more efficient over time. QuickCEP also provides business solutions like Help Desk, Customer Data Platform and Marketing Automation tools.

Rep AI

Rep AI offers an AI-powered concierge designed specifically for Shopify stores. This concierge proactively engages with shoppers, guiding them through their purchase journey and addressing their inquiries in real-time. By understanding shopper behavior, Rep AI identifies moments of potential disengagement and intervenes to improve conversions and enhance the overall shopping experience.

Beyond sales, the platform provides comprehensive customer support capabilities, handling common post-purchase inquiries and seamlessly integrating with existing helpdesk solutions. Detailed analytics and AI-driven insights empower merchants to understand customer interactions, optimize their store's performance, and make data-backed decisions.

Pricing

QuickCEP Pricing

Freemium
From $49

QuickCEP offers Freemium pricing with plans starting from $49 per month .

Rep AI Pricing

Free Trial
From $299

Rep AI offers Free Trial pricing with plans starting from $299 per month .

Features

QuickCEP

  • Product Recommendation: Recommend products based on the customer intent.
  • Product Information: Automatically learn the business documents and product manuals.
  • Order Status: Support customers to check the logistics status.
  • Returns & Exchanges: Provide instant and accurate answers to Returns & Exchanges questions.
  • AI Email Copilot: Drafts email responses and learns from email interactions.
  • Automated Training: Train AI chatbots by adding website URLs or uploading documents.
  • Shopify Integration: Seamlessly integrates with Shopify.

Rep AI

  • Behavioral AI: Proactively engages shoppers at key moments to maximize conversions.
  • AI Concierge: Guides shoppers, answers questions, and assists with product selection and checkout.
  • Sales Chatbot: Navigates to product pages, collects leads, offers discounts, and provides product recommendations.
  • 24/7 Availability: Operates continuously to support sales and service.
  • Shopify Integration: Seamlessly connects with Shopify stores and apps like Zendesk, Gorgias, and Klaviyo.
  • Data-Driven Insights: Provides detailed analytics on conversions, average order value, and customer interactions.
  • Multilingual Support: Offers support in multiple languages.
  • Abandoned Cart Rescue: Convert abandoned cart shoppers
  • Customizable AI: Train the AI to align with specific brand voice and answer FAQs.
  • GDPR and CCPA Compliance: Ensures data security and protection.

Use Cases

QuickCEP Use Cases

  • Handling customer support inquiries.
  • Providing product recommendations.
  • Checking order status.
  • Managing returns and exchanges.
  • Automating email responses.
  • Improving customer service efficiency.

Rep AI Use Cases

  • Boosting online sales conversions.
  • Automating customer support inquiries.
  • Providing personalized product recommendations.
  • Collecting customer feedback and insights.
  • Reducing shopping cart abandonment.
  • Integrating with existing e-commerce tools and workflows.
  • Improving customer satisfaction.
  • Analyzing shopper behavior to optimize store performance.

QuickCEP

More details Visit QuickCEP

Rep AI

More details Visit Rep AI

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