Smith.ai vs VoiceBuddy AI Detailed comparison features, price

Smith.ai

Smith.ai offers comprehensive virtual receptionist solutions designed to enhance customer interactions and streamline business operations. The service combines AI-powered technology with expert human agents to deliver accurate and efficient call answering, lead qualification, appointment scheduling, and payment collection.

With 24/7 availability and bilingual answering options, Smith.ai ensures businesses never miss a customer. Features like CRM integration, call recording, and intelligent call routing help businesses optimize their workflows and improve customer satisfaction.

VoiceBuddy AI

VoiceBuddy AI addresses the common challenge faced by busy professionals, particularly founders, where incoming phone calls interrupt workflow and cause distractions. It offers a solution by providing a virtual AI assistant designed to handle these calls efficiently. This allows users to maintain focus on their tasks without missing important communications or potential business leads.

The service operates by taking incoming calls, either as the primary contact line or as a backup during busy periods or outside business hours. The AI assistant then engages the caller, managing the conversation according to predefined settings and business context provided by the user. Following each call, VoiceBuddy AI automatically sends a detailed summary, including key information and potential leads, directly to the user's email inbox, ensuring they stay informed.

Pricing

Smith.ai Pricing

Paid

From $293

Smith.ai offers Paid pricing with plans starting from $293 per month .

VoiceBuddy AI Pricing

Free Trial

VoiceBuddy AI offers Free Trial pricing .

Features

Smith.ai

Lead screening & intake: Capture and qualify leads based on custom criteria.
Appointment booking: Schedule meetings directly on integrated calendars.
CRM integration: Automatically send call details to popular CRM platforms.
Call recording & transcriptions: Access call recordings and searchable transcripts.
Bilingual answering: Provide services in both English and Spanish.
Payment collection: Securely process payments through various platforms.
24/7 live-staffed: Around-the-clock live call answering with human receptionist

VoiceBuddy AI

Configurable Multiple Agents: Create distinct AI assistants for various use cases.
Custom Business Context: Define how the AI responds to questions specific to your business.
Conversation Guide Definition: Set specific questions the AI should ask callers and guide the conversation.
Call Forwarding Rules: Establish rules to forward calls to team members or other agents based on conversation outcomes.
Multi-language Support: Handles calls in English, German, French, Spanish, and Italian.
Automated Call Summaries: Receive call details and potential leads via email after each interaction.

Use Cases

Smith.ai Use Cases

Answering incoming calls for businesses
Qualifying leads and capturing intake information
Scheduling appointments and managing calendars
Processing payments and invoices
Conducting outbound sales and support campaigns
Managing web chat, SMS, and social media messaging

VoiceBuddy AI Use Cases

Handling all incoming calls for businesses without a dedicated support team.
Providing backup call answering during peak business hours.
Managing customer calls and inquiries outside of regular business hours.
Reducing call-related distractions for busy founders and teams.
Capturing and qualifying leads from inbound phone calls automatically.
Screening sales calls to minimize interruptions.

FAQs

Smith.ai FAQs

How does the money-back guarantee work?

Smith.ai offers a 14-day money-back guarantee for new clients. If you are not satisfied within the first 14 days, email support@smith.ai for a full refund of your plan and add-on services, up to $1,000. Overage charges are not included.
Do I have to sign a contract?

Smith.ai is a month-to-month service with no long-term contracts. You are billed monthly and can cancel at any time.
Can I change my plan?

Yes, you can change your plan at any time by emailing support@smith.ai. The new plan billing will start the next month.
Do you count wrong numbers or spam towards my quota?

No, you will not be charged for spam or unsolicited sales calls as long as the lines forwarded to Smith.ai pass Caller ID.
What if I don't need 24/7 answering?

You can specify the hours you want Smith.ai to answer calls. Calls outside those hours can go to a number you choose or to voicemail. Pricing remains the same regardless of answering hours.

VoiceBuddy AI FAQs

Which languages does VoiceBuddy AI support?

The AI assistant supports English, German, French, Spanish, and Italian, with more languages planned for the future.
How does the AI assistant handle calls?

You define how the virtual assistant responds. The AI answers the phone, asks for the caller's name and the reason for their call, and guides the conversation based on your customized settings and conversation guide.
What information do I receive after a call?

After each successfully handled call, you will receive an email notification containing the caller's details and a summary of the conversation.