Support AI vs 123GPT.AI Detailed comparison features, price

Support AI

Support AI is an advanced AI chatbot platform that enables businesses to create and deploy custom ChatGPT-powered conversational agents. The platform allows seamless integration across multiple channels, including websites, Messenger, and WhatsApp, providing 24/7 automated customer support and lead generation capabilities.

The system offers comprehensive customization options, allowing businesses to train their chatbots with unlimited content from various data sources. With support for over 80 languages and the ability to resolve up to 80% of customer queries automatically, Support AI helps businesses streamline their customer service operations while maintaining brand consistency across all communication channels.

123GPT.AI

123GPT.AI provides a platform for creating customized AI chatbots tailored to specific business needs. It enables companies to gain valuable insights into customer preferences and behaviors through AI-powered analysis. This facilitates a deeper understanding of buyer intent, allowing businesses to refine their offerings and strategies.

The service emphasizes enhancing customer engagement by developing chatbots that resonate with various customer personas, from music enthusiasts to tech-savvy shoppers. Beyond interaction, the tool incorporates intelligent lead-capturing capabilities to convert conversations into potential sales opportunities. 123GPT.AI also provides customer analytics, including geographical data and platform usage, alongside proprietary metrics like Buyer Intent Score™ and Target Customer Score™ to assess interaction quality and customer alignment, all while maintaining high standards of data security and privacy.

Pricing

Support AI Pricing

Freemium

From $29

Support AI offers Freemium pricing with plans starting from $29 per month .

123GPT.AI Pricing

Freemium

123GPT.AI offers Freemium pricing .

Features

Support AI

Multi-Channel Integration: Deploy chatbots across website, Messenger, and WhatsApp
Custom Training: Feed AI with website content, files, and videos
Language Support: Available in 80+ languages
Response Management: Control and improve bot responses over time
Analytics Dashboard: Monitor customer interactions and chatbot performance
Lead Generation: Capture and grow email list through conversational AI
Multiple Data Sources: Train chatbots using various content types
Customizable Interface: Personalize chatbot appearance and behavior

123GPT.AI

Insight Generation: Discover customer needs via AI-powered analysis.
In-depth Buyer Intent Analysis: Uncover buying signals and preferences.
Persona Customization: Create chatbots that resonate with specific customer types.
Customer Engagement Enhancement: Elevate the quality of customer interactions.
Intelligent Lead Capturing: Convert conversations into potential sales leads.
Secure & Private: Ensures user data is kept private and secure.
Buyer Intent Score ™: Rates user interactions based on conversion probability.
Target Customer Score ™: Assesses if a user matches the target customer profile.
Customer Analytics: Provides insights into customer origins, preferences, and behavior.

Use Cases

Support AI Use Cases

Customer Support Automation
Lead Generation and Capture
Sales Assistance
Appointment Booking Management
Product Recommendations
Internal Employee Support
Feedback Collection
Course Content Support

123GPT.AI Use Cases

Streamlining customer support operations.
Gaining deep insights into customer needs and preferences.
Analyzing buyer intent to refine marketing and sales strategies.
Improving customer engagement and satisfaction rates.
Automating lead capture through conversational AI.
Making data-driven business decisions using customer analytics.

FAQs

Support AI FAQs

Can Support AI be integrated onto any type of website?

Yes, Support AI can be integrated onto any type of website regardless of the industry or platform, including e-commerce sites, service-oriented websites, blogs, or any other online platform.
What type of content can I use to train my chatbots?

You can train chatbots using website content through crawling, any type of document, or free input. The more content provided, the better the chatbot's performance.
Do you retrain the chatbot automatically when the website content changes?

Currently, chatbot retraining needs to be done manually by clicking on 'Retrain' for updated pages, though an automated solution is in development.
Can I use GPT-4?

Yes, GPT-4 is available on the custom plan, though GPT-3.5 is recommended for faster and more accurate results.

123GPT.AI FAQs

How secure is the data handled by 123GPT.AI?

123GPT.AI ensures data security, stating that user data is 100% private to the bot and adheres to high security standards.
Can I customize the chatbot?

Yes, 123GPT.AI allows for persona customization, enabling chatbots to resonate with different customer types and align with brand engagement styles.