WizyChat vs ProProfs Chat Detailed comparison features, price

WizyChat

WizyChat is an AI-driven chatbot platform designed to enhance customer engagement and streamline support processes. The platform leverages advanced AI, including GPT-4, to scan websites, help centers, online stores, FAQs, and other resources. This capability enables the chatbot to deliver quick and accurate answers to customer questions.

WizyChat offers a drag-and-drop visual builder for designing chatbots, ensuring ease of use and full control over the building process. The platform integrates with various customer support tools, automation platforms, messengers, and website builders, providing a comprehensive solution for businesses of all sizes.

ProProfs Chat

ProProfs Chat enables businesses to deliver instant customer support using AI-powered chatbots and advanced live chat software. Designed for both small startups and large enterprises, it allows operators to engage visitors proactively, automate responses, and provide assistance around the clock. With features such as visitor tracking, intelligent chat routing, and comprehensive reports, companies can personalize interactions and accelerate sales cycles.

This all-in-one platform integrates seamlessly with popular eCommerce platforms and CRM systems, offering customizable chat widgets, proactive engagement tools, and a powerful analytics dashboard for measuring performance. Built to scale, ProProfs Chat helps organizations unify communication channels, automate common queries, and delight website visitors through efficient, personalized support.

Pricing

WizyChat Pricing

Freemium

From $15

WizyChat offers Freemium pricing with plans starting from $15 per month .

ProProfs Chat Pricing

Freemium

From $20

ProProfs Chat offers Freemium pricing with plans starting from $20 per month .

Features

WizyChat

Visual Builder: Drag-and-drop interface for easy chatbot design.
Dynamic Responses: Boosts customer engagement with tailored responses.
Artificial Intelligence: Improves with every interaction, providing increasingly accurate answers.
Analytics: Offers data-backed insights for decision-making.
Smart Web Crawler: Extracts data from websites, including those relying on JavaScript.
Multi-Format Data Support: Handles over 15 data formats in 95+ languages.
Integrations: Connects with platforms like Intercom, Zendesk, Zapier, Slack, WordPress, and Google Drive.

ProProfs Chat

AI ChatBot: Automates support, lead generation, and sales inquiries with natural conversation flows
Omni Channel Support: Unifies live chat across website, mobile apps, and social media channels
Proactive Chat Invitations: Engages visitors with personalized greetings and announcements
Chat Routing: Automatically directs customers to the correct department or operator
Customizable Chat Widgets: Supports branding, color, theme, and logo customization
Comprehensive Reports & Analytics: Monitors chat metrics, operator performance, and customer ratings
CRM & eCommerce Integrations: Connects with platforms like Microsoft Dynamics, Salesforce, Shopify, and WordPress
Voice Assistant: Converts speech to text during chat sessions
Mobile Access: Fully functional on iOS and Android devices
Self-Help Articles: Embeds resources and FAQs within the chat interface

Use Cases

WizyChat Use Cases

Launch AI bots on landing pages to boost conversion.
Educate about products and services.
Collect leads and pass them to email marketing lists.
Create personalized sales offers.
Qualify and segment leads.
Answer common questions with a virtual agent.
Resolve customer problems.
Create support tickets.

ProProfs Chat Use Cases

Automating 24/7 customer support on any website
Engaging and converting website visitors into qualified leads
Proactively announcing new products or services to site visitors
Routing sales or support inquiries to the right department
Integrating live chat with CRM and help desk solutions for improved workflow
Offering real-time support on eCommerce sites to reduce abandoned carts
Collecting visitor feedback and performance insights through automated surveys
Providing multilingual support effortlessly

FAQs

WizyChat FAQs

What languages does WizyChat support?

WizyChat supports over 95 languages.
What kind of data can be used to train my chatbot?

WizyChat supports more than 15 data formats.

ProProfs Chat FAQs

How can live chat software help my business?

Live chat software enables real-time resolution of customer queries, leading to higher satisfaction, increased sales conversions, efficient lead capture, and data-driven improvements through analytics and surveys.
Can ProProfs Chat be used on mobile devices?

Yes, ProProfs Chat is accessible on any mobile device, supporting both iOS and Android platforms.
Does ProProfs Chat support customizable chat widgets?

Yes, the chat widget can be customized for icon, color, branding, greetings, offline messages, and more.
What integrations are available with ProProfs Chat?

ProProfs Chat offers integration with eCommerce platforms, CMS, CRMs, and over 50 popular business applications including Salesforce, Microsoft Dynamics, Shopify, WordPress, Mailchimp, and more.
Is there a limit to the number of concurrent chats?

No, ProProfs Chat allows unlimited concurrent chats within each operator's active sessions.