Omnichannel conversational AI solutions - AI tools

Omnichat is an AI-powered omnichannel customer experience platform designed to unify customer interactions across channels like WhatsApp, Facebook Messenger, Instagram, and LINE. It helps businesses enhance marketing, sales, and support through intelligent automation and personalized engagement.

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HelloMyBot is a SaaS platform that enables businesses to create and manage AI-powered conversational agents including chatbots, voicebots, and callbots across multiple channels with NLP capabilities and analytics.

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Rulai offers a low-code, omni-channel conversational AI platform for building virtual assistants to automate customer interactions across various industries.

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[24]7.ai provides an AI-powered omnichannel CX platform, the [24]7 Engagement Cloud, designed to enhance customer interactions and improve contact center performance.

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AiChat is a comprehensive AI-powered conversational platform that offers marketing, sales, and customer service solutions across multiple chat channels, helping businesses automate 91% of enquiries and drive 3x more sales conversion.

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Conversed.ai provides AI Agents designed to automate customer care, drive conversational commerce, and answer employee questions, aiming to boost revenue, cut costs, and improve team productivity.

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Gnani.ai offers a unified, multimodal, and multilingual Agentic AI platform designed for enterprises to enhance agent performance, customer experience, and operational efficiency.

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Conversica provides AI-powered Revenue Digital Assistants that engage in two-way conversations to drive opportunities at every stage of the customer lifecycle. These assistants help marketing, sales, and customer success teams improve engagement, qualify leads, and grow customer accounts.

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Omilia Cloud Platform is a Conversational AI solution designed to automate customer service, reduce fraud risk, and empower agents. It offers better-than-human understanding to engage customers and achieve over 90% task completion rate.

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ThinkOwl provides an AI platform to automate customer communication, streamline business processes, and enhance customer support efficiency through conversational AI and intelligent automation tools.

• Freemium
• From 42$

VOCALLS provides a voice-first AI conversation platform designed to automate contact center operations, enhance customer experience, and empower agents.

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VoiceLab.AI offers AI-powered Conversational Intelligence and Cognitive Automation solutions, including the TRURL LLM, to analyze customer interactions, improve sales, enhance user experience, and automate business processes.

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NLX is a no-code platform for building and scaling voice, text, and multimodal conversational AI applications with advanced features like Voice+, Generative Journey, and real-time analytics.

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Converso is an AI-powered helpdesk that automates first-line customer support, reducing agent workload and improving customer service across multiple channels like WhatsApp, Messenger, SMS, and Webchat.

• Free Trial
• From 19$

Todook is an AI-powered conversational platform that integrates with 10+ digital channels to automate customer interactions, drive sales, and provide 24/7 customer support across multiple industries.

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Aivo provides a comprehensive Conversational AI suite to automate customer service and sales. It offers solutions for creating engaging customer experiences across multiple channels.

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CCXAI is an AI-powered customer communication platform offering multi-channel support, real-time analytics, and automation to enhance customer engagement and operational efficiency.

• Paid
• From 15$

Voctiv is an award-winning generative AI platform that revolutionizes business communication by enabling effortless customer engagement across voice and messaging channels.

• Freemium

Enterprise Bot is an AI-powered platform that provides enterprise-grade conversational solutions across multiple channels, integrating with LLMs like ChatGPT, Gemini, and Amazon Bedrock to automate customer service and employee support operations.

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Nuacem is an AI-powered platform enhancing customer communications through chatbots, automation, and omnichannel engagement across digital channels like WhatsApp, Messenger, and more.

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echowin is an advanced AI agent builder platform that enables businesses to deploy intelligent AI assistants across multiple channels including phone, chat, and Discord for 24/7 customer engagement in over 30 languages.

• Freemium
• From 49$

Seasalt.ai is a comprehensive AI-powered conversational platform offering outbound messaging, inbound support, and meeting analytics solutions through its suite of products: SeaX, SeaChat, and SeaMeet.

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Avaamo provides an enterprise-grade conversational AI platform, enabling businesses to automate interactions and enhance experiences across customer service, employee support, and healthcare.

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Commerce.AI is a generative AI platform designed to automate business conversations and extract insights from customer, product, and market data across various sources and languages.

• Free Trial

Answer AI is an intelligent customer service automation platform that provides 24/7 support, handling queries and resolving customer issues instantly through natural language processing and seamless integration with e-commerce platforms.

• Freemium
• From 19$

Inbenta is a unified AI platform that provides conversational AI solutions with +99% accuracy, helping businesses automate customer support and enhance digital experiences through intelligent automation and human-like interactions.

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Tovie AI provides conversational and generative AI solutions, including voice bots, chatbots, and consulting services, to automate business processes and enhance customer engagement across various industries.

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Shoutout.ai is a conversational AI platform offering an all-in-one chatbot software and shared omnichannel inbox to enhance customer experience and engagement across multiple channels. It helps businesses convert inquiries into leads and improve customer service efficiency.

• Freemium
• From 129$

ubisend is a comprehensive conversational AI platform enabling businesses to build and deploy chatbots, automate processes (RPA), manage live chat, and handle ticketing for various use cases.

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GAIL is a conversational AI platform allowing businesses to create virtual employees for roles like sales and support, featuring human-like interaction and multi-channel communication.

• Paid
• From 500$