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What is Altnativ?
Altnativ offers enterprise-grade conversational AI solutions designed to enhance customer support operations. The platform helps businesses eliminate long wait times, provides rapid responses, and achieves significant cost savings through automated, yet personalized, customer interactions.
Altnativ ensures 24/7 availability and seamless human transfer when necessary. It is designed to scale effortlessly, handling interactions from 100 to 100,000 customers while maintaining a smooth and efficient customer experience.
Features
- Personalized Human-like AI Agents: Deliver a superior customer experience with AI that sounds and interacts like a real person.
- Dedicated Infrastructure: Reliable and robust infrastructure to support your operations seamlessly.
- Integration Capabilities: WhatsApp Calling, Speech Analytical Integration, Robotic Process Automation, Customer Feedback/Voice of Customer (VoC), Remote Work Capability, Call Analytics, Intelligent IV, Business Intelligence Dashboard, Third-Party Integrations, Skill-Based Routing, API Integration Available for All Major CRMs.
Use Cases
- Handling customer complaints
- Responding to customer suggestions
- Processing purchase inquiries
- Appointment booking
FAQs
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Have any question or feedback?
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