CoSupport AI
What is Appsmith Agents?
Appsmith Agents provides a platform for enterprises to create custom AI agents tailored to specific business needs. Users can build conversational agents designed to automate processes and assist customers or employees, leveraging a secure environment without requiring dedicated AI engineering expertise.
The platform facilitates seamless integration by allowing agents to be embedded directly into the applications teams use daily, supported by a Chrome extension for wider accessibility. It securely connects to internal documentation, databases, and other applications, ensuring agents provide accurate, context-aware responses with features like automatic citations. It also supports triggering automated actions and interactive workflows based on AI insights.
The platform facilitates seamless integration by allowing agents to be embedded directly into the applications teams use daily, supported by a Chrome extension for wider accessibility. It securely connects to internal documentation, databases, and other applications, ensuring agents provide accurate, context-aware responses with features like automatic citations. It also supports triggering automated actions and interactive workflows based on AI insights.
Features
- Embeddable Agents: Integrate AI agents directly into the platforms your teams use every day.
- Data Connectivity: Securely connect agents to internal documentation, databases, and applications for context.
- 1-click RAG: Provide context from your data using retrieval augmented generation without requiring specific expertise.
- Chat Interface Builder: Create flexible, responsive chat interfaces with automatic citations pulled from data.
- Function Calls: Trigger automated workflows, approvals, reviews, and other actions based on AI suggestions.
- Chrome Extension Access: Utilize agents anywhere through a dedicated Chrome extension.
- Enterprise Security Controls: Includes options for self-hosting (AWS, Azure, GCP), SSO integration, access controls, and SOC 2 compliance.
- LLM Flexibility: Use preferred Large Language Models like OpenAI, Anthropic, Gemini, or connect directly to others.
Use Cases
- Automating frontline customer support inquiries.
- Scaling sales team outreach and follow-up processes.
- Enhancing customer success team productivity and assistance.
- Streamlining HR and people operations tasks.
- Providing context-aware AI assistance within business applications.
- Automating multi-step business processes and workflows.
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