What is Beetexting?

Beetexting offers a comprehensive business texting platform designed to streamline communication and enhance engagement across various departments, including sales, customer service, logistics, operations, recruiting, and marketing. Recognizing the high open and reply rates of SMS compared to email, the platform facilitates faster and more reliable connections with customers, partners, and employees.

The system allows businesses to text-enable existing company, shared, or personal phone lines, providing centralized compliance oversight and detailed analytics. Teams benefit from shared inboxes for collaborative message management, alongside professional texting tools for both one-on-one conversations and targeted broadcasts. Beetexting incorporates automation features, such as keyword triggers and scheduled messages, to improve responsiveness and efficiency. It also prioritizes security and compliance, offering built-in management for regulations like 10DLC and TCR, ensuring businesses maintain proper consent levels and adhere to industry standards.

Features

Shared Inboxes: Manage team text communications collaboratively from a single interface.
SMS Compliance Management: Built-in tools track consent levels and ensure adherence to 10DLC and TCR regulations.
Automated Workflows: Create automations using an if/then builder, keyword triggers, out-of-office replies, and sequences.
Professional Texting: Send individual messages, mass blasts (scheduled, recurring, personalized), and group messages.
Advocate AI: Utilizes AI, including a ChatGPT Perfect Message Builder and relationship hints (Reflections).
Advanced Analytics & Reporting: Track communication metrics, opted-in data growth, and ROI with filterable dashboards.
Pay-by-Text: Facilitates collecting payments via text message (Credit Card, ApplePay, GooglePay).
Reviews-by-Text: Request customer reviews through text messages.
Integrations: Offers basic contact sync and workflow integrations with other platforms.

Use Cases

Improving customer service response times and accessibility.
Accelerating sales cycles with prompt text-based follow-ups.
Executing targeted SMS marketing campaigns.
Streamlining operational communications for logistics and employee updates.
Enhancing recruiting efficiency through faster candidate engagement.
Managing vendor and partner communications via text.
Collecting payments and customer reviews efficiently through SMS.

FAQs

How does Beetexting ensure SMS compliance?

Beetexting manages compliance with 10DLC regulations by tracking SMS consent levels (conversational, informational, promotional) and ensuring messages adhere to these levels, including features like message scrubbing and screening.
Can I use my existing business phone number with Beetexting?

Yes, Beetexting allows you to text-enable existing company, shared, or personal phone lines.
Can multiple team members manage texts from one number?

Yes, Beetexting offers shared inboxes allowing teams to manage conversations collaboratively from a single interface, with features like claiming, assigning, and internal chat.
Does Beetexting offer message automation?

Yes, it provides an automated workflow builder supporting keyword triggers, out-of-office replies, sequence enrollment, time delays, and integrations like Calendly.
What kind of analytics does Beetexting provide?

Beetexting offers advanced analytics to track mobile opted-in data growth, communication metrics (sends, receives, reply rates/times, resolves), and feature usage, which can be filtered and saved into dashboards.