CoSupport AI
What is Boathouse?
Boathouse offers a ready-made customer portal designed specifically for Paddle users. This portal streamlines the billing management process, allowing businesses to focus on their core product offerings. By simply calling the Boathouse API, businesses can offload the complexities of billing, including subscription management and billing detail updates.
The system is optimized for SaaS businesses, providing default settings and features tailored to their needs. It supports multiple languages and is built by experts familiar with Paddle's systems, ensuring data security and privacy by keeping the data within Paddle.
Features
- Single HTTP POST API: Minimal parameters required for setup, yet fully customizable.
- Optimized for SaaS: Default settings tailored for SaaS businesses.
- Multi-Language Support: Offers support for 20 languages.
- Embeddable Pricing Table: Create dynamic and customizable pricing tables from Paddle prices.
- Cancellation Flows: Customizable cancellation reasons and follow-up questions.
- Billing Emails: Automated, customizable emails for renewals, card expiry, and more.
- Drip Campaigns: Create email sequences for customer onboarding and feature upgrades.
Use Cases
- Streamlining subscription management for SaaS businesses.
- Automating billing communications to reduce churn.
- Creating a localized and customizable pricing display.
- Managing customer cancellation flows to improve retention.
- Sending targeted email campaigns based on user events.
FAQs
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How secure is Boathouse in terms of protecting my sensitive data?
Your customer data is kept in Paddle, any customer specific data Boathouse saved in custom data attributes inside Paddle. There is no vendor lock-in if you decide to leave. -
What level of support is provided for Boathouse?
The content doesn't say it directly but mentions: We've been working with Paddle for years and know the ins and outs of their systems. We're here to help you with any questions you might have, and 'Questions, Feedback or any Issues? Talk to or Email Alex'. -
What is your refund policy?
The refund policy is not stated on the provided content.
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