CoSupport AI
What is Botgenuity?
Botgenuity is a sophisticated AI chatbot building platform that empowers businesses to create intelligent conversational agents without coding expertise. The platform seamlessly integrates with various data sources including websites, PDFs, documents, and text files, allowing chatbots to provide accurate, context-aware responses.
The platform features advanced capabilities such as multilingual support for 100+ languages, white-labeling options, customizable widget designs, and integration with over 2,000 APIs through Custom Tools. Botgenuity ensures data security with bank-level encryption and GDPR compliance, while offering features like PII data anonymization and AI-to-human handover functionality.
Features
- Multiple LLM Models: Support for ChatGPT, Claude, and Gemini models
- Data Integration: Import from PDFs, websites, documents, and various file formats
- Multilingual Support: Capability to handle 100+ languages
- Widget Customization: Fully customizable chat interface with branding options
- Custom Tools: Integration with 2000+ APIs for enhanced functionality
- Security: Bank-level encryption and GDPR compliance
- Lead Generation: Built-in lead collection and export capabilities
- Human Handover: Seamless transition from AI to human support
Use Cases
- AI Appointment Scheduling
- Real Estate Customer Service
- Travel Planning and Booking
- Lead Generation and Qualification
- Customer Support Automation
- Website FAQ Management
- Multi-language Customer Service
FAQs
-
How do message credits work?
Message credits are consumed with each AI response, with usage varying based on the model used. More advanced models consume more credits due to higher costs associated with prompt and completion tokens. -
What happens if I run out of message credits?
When credits are depleted, you can purchase more through the Billing page. Alternatively, the chatbot will start collecting user contact information to ensure no potential sales are missed. -
Can I automatically update my chatbot sources?
Yes, scheduled source updates are available for dynamic sources like URLs, Websites, and Sitemaps. Update frequency (monthly, weekly, or daily) depends on your plan level.
Related Queries
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Botgenuity Uptime Monitor
Average Uptime
100%
Average Response Time
965.4 ms
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