CoSupport AI
What is Canny?
Canny is a comprehensive customer feedback management platform designed to help businesses build better products. It provides a centralized location to gather, analyze, and organize feedback, enabling teams to uncover valuable insights and make data-driven product decisions.
With Canny, companies can prioritize feature requests, create roadmaps, and share updates with their users, fostering a strong community around their products. Its powerful features and integrations streamline the entire feedback loop, from collection to implementation, ensuring that valuable customer input directly influences product development.
Features
- Collect Feedback: Gather, analyze, and organize feedback in a centralized location.
- Analyze Feedback: Uncover valuable customer insights to make better product decisions.
- Prioritize Requests: Develop formulas to automatically score feedback and feature requests.
- Build Roadmaps: Create public or private roadmaps to keep everyone updated on your progress.
- Share Updates: Build a public changelog to keep your audience informed and engaged.
- Autopilot: Automatically capture customer feedback from conversations.
- Feedback Discovery: Automatically capture and deduplicate customer feedback.
- Smart Replies: Respond to feedback with clarifying questions.
- Comment Summaries: Instantly recap lengthy feedback threads.
Use Cases
- Feature Request Management
- Idea Management
- Internal Feedback
- Product Management
- Sales Documentation
- Public Roadmap
- Bug Tracking
- Enterprise Feedback
- Customer Feedback
FAQs
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What kind of discounts does Canny offer?
Canny offers discounts for startups, annual plans, healthcare companies, non-profits, and education institutions.
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