Changelogfy All-in-one platform for feedback, changelogs, roadmap, and knowledge base.

What is Changelogfy?

Changelogfy provides a comprehensive suite for managing the entire product development feedback loop. It centralizes user feedback through dedicated pages and in-app widgets, allowing users to request, vote on, and discuss features. The platform helps teams organize this feedback, prioritize development using product roadmaps, and keep users informed about progress and releases. Features like AI-powered changelog generation and duplicate feedback detection streamline workflows.

Additionally, the platform includes a customizable Knowledge Base module for self-serve customer support, accessible publicly or privately and via in-app widgets. This integrated approach aims to improve communication, increase feature adoption, and enable teams to build products based on user insights. It offers branding customization, moderation tools, user segmentation, integrations, and multilingual support to fit various workflows.

Features

Feedback Collection: Central hub with feedback pages and in-app widgets for feature requests, voting, and discussion.
Release Notes (Changelogs): Public and in-app changelogs to announce updates, with AI generation assistance.
Knowledge Base: Public or private knowledge base for self-serve support with in-app help widgets.
Product Roadmap: Tools to prioritize features based on user feedback.
AI Assistance: AI automatically suggests similar feedback to minimize duplicates and assists in writing changelogs.
Customization & Branding: Customize forums, widgets, emails, knowledge base, and use custom domains.
In-App Widgets: Embeddable widgets for feedback collection, changelog announcements, and help articles.
Moderation Tools: Filter spam and inappropriate feedback content.
User Sync & Authentication: Supports Single Sign-on (SSO) and syncs user data.
Multilingual Support: Serve changelogs and knowledge base articles in multiple languages.
Targeted Surveys: Create and deploy in-app surveys (NPS, text, multiple-choice, emoji).

Use Cases

Gathering user feedback on product features and ideas.
Managing and prioritizing feature requests for product roadmaps.
Announcing new features, improvements, and bug fixes to users.
Increasing user engagement and feature adoption through timely updates.
Providing self-serve customer support with a searchable knowledge base.
Building a customer-driven product development process.
Collecting targeted user insights through in-app surveys.
Reducing duplicate feedback submissions with AI suggestions.

FAQs

How does billing work?

You are charged individually per project, although you can manage unlimited projects within one account.
What forms of payment are accepted?

Major credit cards like Visa and MasterCard are accepted.
Do you offer discounts for Nonprofits?

Yes, discounts are available for Nonprofit organizations upon contacting Changelogfy.
Can I manage multiple projects with one account?

Yes, you can manage an unlimited number of projects within a single account, with plans charged per project.
Is there an annual plan option?

Yes, an annual plan is available, offering a discount compared to monthly billing.