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ChatNode
The AI chatbot that gets it right, every time.

What is ChatNode?

ChatNode is a comprehensive AI chatbot platform that empowers businesses to create sophisticated, context-aware virtual assistants. The platform combines advanced natural language processing with robust customization options, allowing organizations to train chatbots using their specific business data through multiple input methods including file uploads, URL scanning, and direct text input.

The solution stands out for its enterprise-grade security features, including AES-256 encryption, zero-retention data policy, and compliance with global standards like GDPR. With support for over 80 languages and seamless integration capabilities with popular tools like Slack, Zendesk, and Notion, ChatNode ensures businesses can deliver consistent, accurate automated support while maintaining brand identity.

Features

  • Multiple Data Sources: Import and train from various file types and URLs
  • Auto-Retrain: Automatic updates with latest data for continued accuracy
  • Model Agnostic: Choice of multiple large language models
  • 80+ Languages Support: Global communication capability
  • Live Agent Handoff: Seamless transfer to human support
  • Whitelabel Options: Custom branding and domain capabilities
  • Security Features: AES-256 encryption and compliance standards
  • Integration Support: Connect with tools like Slack, Zendesk, and Notion

Use Cases

  • 24/7 Customer Support
  • Lead Generation and Qualification
  • Employee Assistance and HR Support
  • Knowledge Base Management
  • Website Navigation Assistant
  • Sales Inquiry Handling
  • Training and Onboarding Support

FAQs

  • How long does it take to train a ChatNode chatbot?
    The training process usually takes just a few minutes, depending on the amount and complexity of the data being processed.
  • How do message credits work?
    Each AI response costs a certain number of message credits based on the chosen model. Credits are renewed monthly on the 15th, with different models requiring different amounts of credits per response.
  • Can I modify the chatbot's appearance?
    Yes, you can customize the chatbot's appearance including colors, fonts, avatar, and welcome message through the Appearance tab in your dashboard.

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