CoSupport AI
What is Chatterdocs?
Chatterdocs offers a powerful solution for businesses seeking to enhance their customer engagement through AI-powered chatbots. The platform utilizes the same technology as ChatGPT to create intelligent conversational agents that can understand and respond to customer queries using company-specific data, delivering accurate answers instantaneously.
The platform features an intuitive interface that allows users to build and customize chatbots without any coding knowledge. These chatbots can be seamlessly integrated with various platforms including websites, WhatsApp, Messenger, and Slack, while offering capabilities such as lead capture, appointment booking, and advanced analytics for tracking visitor interactions.
Features
- No-Code Builder: Build and customize chatbots without programming knowledge
- Multi-Platform Integration: Compatible with websites, WhatsApp, Messenger, and Slack
- Data Import Flexibility: Upload PDFs, CSV, RichText, Markdown, and audio files
- Lead Generation: Collect visitor information and book appointments automatically
- Analytics Dashboard: Track and analyze visitor interactions and conversations
- Custom AI Persona: Personalize chatbot communication style and brand voice
- Live Chat Takeover: Seamless transition to human support when needed
- Content Sync: Automatic updates from connected website and knowledge base
Use Cases
- 24/7 Customer Support
- Lead Generation and Capture
- Appointment Scheduling
- Knowledge Base Navigation
- Sales Inquiries Handling
- Website FAQ Management
- Internal Team Support
- Marketing Campaign Automation
FAQs
-
What are AI agents?
AI agents are personal assistants powered by conversational AI that perform tasks based on written instructions. They can automate various tasks like customer support, lead generation/qualification, and building searchable knowledge bases. -
How are the AI agents trained?
Agents are trained through various sources including direct training prompts and data sources like website URLs or documents containing relevant information. This allows the agent to provide accurate responses based on specific content. -
What if someone wants to speak to a real human?
Customers can request to speak with a human, triggering an alert to team members. The chat can be transferred between AI agents and human team members for efficient customer support. -
How do I add a chatbot to my website?
Sign up and design your chatbot through the dashboard, then copy-paste the widget code onto your site. Most popular providers like WordPress, Shopify, and Webflow have sections for code integration.
Related Queries
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Chatterdocs Uptime Monitor
Average Uptime
100%
Average Response Time
221.4 ms
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