What is CloudDesk?

CloudDesk is an employee monitoring software specifically designed to support businesses managing remote or hybrid teams. It provides comprehensive insights into how employees utilize their work time by analyzing activities on their PCs or laptops. The platform automatically tracks crucial metrics such as working hours, attendance, active periods, idle time, breaks, and meeting durations, presenting this data through detailed reports.

Key functionalities include monitoring web and application usage, capturing random or interval-based screenshots for accountability, and verifying employee identity through face matching during login and throughout the workday. CloudDesk emphasizes transparency, ensuring employees are aware of the monitoring process and have control over when tracking starts and stops. This approach aims to foster trust while providing managers with the necessary data to optimize team productivity, ensure fair performance evaluations, and refine business processes for enhanced growth and efficiency. A mobile application is also available for managers to oversee team activities on the go.

Features

Time Tracking: Automatically tracks working hours, attendance, active/idle/break/meeting times.
Screenshot Monitoring: Captures computer screenshots randomly or at employer-set intervals.
Mobile App: Allows managers to check updates, view task progress, and manage the team remotely.
Web & App Tracking: Monitors internet activities and application usage in real-time.
Face-ID Verification: Verifies employee identity using face matching during punches and throughout the day.
Geo-location Tracking: Identifies remote employee work locations in real-time via the mobile app.
Activity Monitoring: Provides insights into how employees structure their workday.
Insightful Reports: Delivers auto-generated reports on productivity metrics and activity.

Use Cases

Monitoring remote employee productivity and work patterns.
Tracking time, attendance, and breaks for distributed teams.
Ensuring task accountability through screenshot verification.
Analyzing web and application usage to optimize workflows.
Verifying employee identity for secure remote work access.
Managing remote teams efficiently via a mobile application.
Generating detailed productivity reports for performance reviews.
Tracking work locations for field or remote staff compliance.

FAQs

How often does CloudDesk® take screenshots?

Business owners can set the frequency of screenshots at random times within minutes, adjust the frequency, or disable the feature for individual users.
Does CloudDesk® record employee screens, voice, or video?

No, CloudDesk® only captures screenshots at intervals set by the employer. It does not record video or audio, focusing on productivity insights rather than surveillance.
How does CloudDesk® track internet activity?

It monitors the usage of websites and applications in real-time, providing analytics to understand how employees allocate their time online during work hours.
How does CloudDesk® calculate idle time?

It automatically stops tracking time after a configurable period of inactivity (default 5 minutes) and logs this as idle time. Tracking resumes upon user activity.
Does CloudDesk® track employee location?

Yes, the software includes GPS capabilities allowing managers to view remote employees' work locations in real-time through the mobile app.