CoSupport AI
What is Descope?
Descope provides a Customer Identity and Access Management (CIAM) platform designed to streamline the integration of authentication and user management into applications. It offers a flexible approach with visual workflows, SDKs, and APIs, enabling developers to create and customize the entire user journey.
The platform helps reduce user friction by supporting various authentication methods, including passwordless options, and enhances security to prevent account takeover. Descope's CIAM gives you a 360° view of customer identities.
Features
- Flows: Drag-and-drop interface to build and customize user authentication journeys.
- Passwordless Authentication: Supports multiple passwordless methods like magic links, passkeys, and biometrics.
- MFA and Step-Up Authentication: Enforce multi-factor authentication for risky logins and sensitive actions.
- SSO Integration: Simplify SAML/OIDC SSO and tenant configuration for B2B applications.
- User Management: Manage, merge, and sync user identities across the user journey.
- ATO Prevention: Protects against fraud, bots, and account hijacking attacks.
- Identity Orchestration: Integrate and synchronize user data with third-party tools.
- Identity Federation: Unify customer identities of multiple apps.
- SDKs and APIs: Offers a variety of SDKs and APIs for flexible integration.
- Customizable UI: Design user-facing screens with granular styling controls.
Use Cases
- Improve user onboarding for B2C applications.
- Implement secure authentication for B2B applications.
- Prevent account takeover and fraud.
- Orchestrate customer identity across different systems.
- Unify identities across multiple applications.
- Secure machine-to-machine authentication.
FAQs
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What is a monthly active user (MAU)?
A monthly active user is any user of your application that engages with Descope’s platform by signing up or signing in over a 1-month time period. There are no extra charges for multiple sign-ins or increased activity per user. -
What is a tenant?
For B2B apps, a tenant is your customer (sometimes referred to as an account). A tenant can have one or more users. For example, if your B2B app has three customers, namely Customer1 (with 10 users), Customer2 (with 3 users), and Customer3 (with 50 users), then you have three tenants. -
What is an SSO connection?
An SSO connection is any connection between a tenant and an identity provider using SAML / OIDC SSO to access your B2B application. Since Descope supports multiple SSO configurations per tenant, one tenant can have more than one SSO connection. Descope charges for every configured SSO connection. -
What is a federated app?
A federated app is a third-party app used by your organization (e.g. a support portal like Zendesk, a CRM like Salesforce) that uses Descope SAML / OIDC authentication. Descope charges for every configured federated app. -
Do I move to the Pro tier if I hit either the MAU, tenant, or SSO connection limit on Free Forever?
You must move to the Pro tier if your app hits any of the limits–more than 7500 MAUs, 10 tenants, or 3 SSO connections.
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