CoSupport AI
What is DTiQ?
DTiQ is a comprehensive business intelligence platform that combines video surveillance, audio monitoring, and POS data analysis to help multi-location businesses optimize their operations. The system leverages advanced analytics to provide actionable insights for loss prevention, operational efficiency, and customer experience improvement.
Through its SmartSuite of products, including SmartAudit™, SmartAnalysis, and SmartAssurance, DTiQ enables businesses to monitor operations remotely, identify suspicious transactions, improve employee productivity, and ensure compliance across all locations. The platform serves various industries including quick-service restaurants, convenience stores, and retail establishments.
Features
- SmartAudit™: Advanced operational analysis and employee theft detection
- Exception-based Reporting: Automated flagging of suspicious transactions
- Multi-location Monitoring: Remote access to all locations from any device
- POS Integration: Real-time transaction monitoring and analysis
- 24/7 Customer Support: Round-the-clock technical assistance and training
- Heat Maps: Visual analysis of customer and employee movement patterns
- Drive-thru Analytics: Speed of service optimization for restaurants
Use Cases
- Preventing employee theft in retail stores
- Monitoring quick-service restaurant operations
- Improving drive-thru efficiency
- Ensuring compliance across multiple locations
- Analyzing customer traffic patterns
- Optimizing staff productivity
- Managing convenience store security
FAQs
-
How many SmartAudits does DTiQ perform annually?
DTiQ performs 325,000 SmartAudits annually. -
What percentage of locations see improvements using SmartAudit?
80% of locations using SmartAudit services see an improvement in refunds, discounts, and voids. -
How many transactions does DTiQ review annually?
DTiQ reviews 1.8 million transactions annually.
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