CoSupport AI
What is Ebby?
Ebby is an automatic transcription platform designed to convert audio and video files into editable, searchable, and shareable text. Utilizing industry-leading artificial intelligence, the platform processes files quickly, often in half the duration of the original recording, and supports over 100 languages and dialects.
The service includes a feature-rich online editor for reviewing and refining transcripts, with synchronized media playback for efficient editing. Users can export transcripts in various formats, including Word, PDF, CSV, VTT, and SRT, and have the ability to collaborate with team members by sharing transcripts with read-only or editing permissions.
Features
- Fast Turnaround: Transcribe audio to text in half the duration of the recording, with an expedited mode for transcripts in about 5 minutes.
- Online Editor: Feature-rich editor with integrated media player for synchronized playback, editing, and speed adjustment.
- Affordable Pricing: Pay-as-you-go pricing with no hidden fees or monthly subscriptions.
- Subtitle Generation: Automatically generate subtitles for videos in formats like SRT, VTT, and ASS.
- Multiple Export Formats: Export transcripts to Word, PDF, Text, CSV, or HTML.
- Collaboration Tools: Share transcripts with read-only or editing permissions for team collaboration.
- Privacy and Security: Secure platform with multiple layers of protection for user data.
- Multilingual Support: Transcribe over 100 languages and dialects.
- File Format Support: Supports a wide range of audio and video file formats, including mp3, mp4, wav, m4a, and mov.
- Speaker Identification: Automatically identifies and labels speakers in the transcript.
Use Cases
- Transcribing interviews for journalism and research.
- Creating transcripts of podcasts for accessibility and SEO.
- Generating meeting minutes and records.
- Transcribing phone calls and video chats.
- Creating lecture transcripts for educational purposes.
- Transcribing voice notes and documentaries.
- Generating subtitles for videos.
FAQs
-
How does your pricing work?
You purchase transcription credit up front, at a rate determined by your pricing plan. When transcribing, we subtract the file duration from your transcription time credit. Credits do not expire. -
Do you offer discounts for nonprofit organizations?
Yes, we offer a discount for nonprofits on our PRO plan yearly fee. -
Can I pay with my credit card?
Yes. We accept all major credit cards, including Visa, MasterCard, American Express, Discover, JCB, Diner's Club and EnRoute. -
What is your refund policy?
We do not offer refunds. Before making a purchase you can try Ebby for free and decide if it meets your needs. If you encountered an issue that we could not resolve, we can refund you with transcription credit. -
Where can I find my receipts?
All your receipts are available for download on your Account page.
Related Queries
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Ebby Uptime Monitor
Average Uptime
99.93%
Average Response Time
227.07 ms
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