CoSupport AI
What is Ervy?
Ervy is an AI-powered learning assistant seamlessly integrated into Microsoft Teams, designed to enhance corporate learning and employee development. It functions directly within the user's workflow, offering proactive delivery of updates, insights, and personalized microlearning content tailored to individual knowledge levels and tasks. This approach keeps skills sharp and ensures team members are aligned and engaged without needing to actively search for information.
Furthermore, Ervy provides an on-demand knowledge retrieval system (Ervy Enterprise) that allows employees to instantly search the company's knowledge base using AI assistance for precise answers. The platform supports creating custom microlearning courses from uploaded documents (.doc, .pdf) in seconds and offers a library of pre-built courses on topics like cybersecurity, communication, and employee well-being. It emphasizes data security by keeping information within the organization's infrastructure (for Enterprise users).
Features
- AI-Powered Learning Assistant: Integrated directly into Microsoft Teams.
- Proactive Knowledge Delivery (Ervy Learning): Delivers updates, insights, and microlearning tailored to employee needs.
- Reactive Knowledge On-Demand (Ervy Enterprise): Instantly searches knowledge bases for specific information with AI assistance.
- Instant Course Creation: Generates microlearning courses from .doc or .pdf files in seconds.
- Microlearning Course Library: Offers pre-built courses on cybersecurity, communication, well-being, etc.
- Adaptive Lessons: Personalizes lesson difficulty for each team member.
- Learning Analytics: Monitors progress and identifies learning trends.
- Custom Course Design: Allows creation of courses from scratch.
- Employee Engagement Quizzes: Includes quizzes to enhance engagement.
- Secure Data Handling: Keeps data secure within the user's infrastructure (Enterprise plan).
Use Cases
- Streamlining employee onboarding processes
- Delivering cybersecurity awareness training
- Improving employee engagement through continuous learning
- Enhancing knowledge retention with microlearning
- Boosting team productivity via accessible knowledge
- Facilitating continuous professional development
- Providing quick access to company information and resources
FAQs
-
What is microlearning, and why is it important?
Microlearning delivers content in small chunks, making it easier to understand and recall, especially for busy corporate schedules. It breaks down complex topics effectively for skill development. -
Can I create my own microlearning courses on Ervy?
Yes, you can upload a .doc or .pdf file, and Ervy will generate a microlearning course from it in seconds. -
How can Ervy benefit my organization?
Ervy can boost employee engagement, improve knowledge retention, enhance productivity, and help managers tailor learning processes based on team needs. -
What topics does Ervy cover in its microlearning courses?
Ervy offers pre-built courses on cybersecurity (beginner/expert), employee well-being, effective communication, and effective meetings, with plans to expand. You can also create your own custom courses. -
Who should I contact if I need support?
Ervy has a dedicated support team ready to assist you.
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