Name: estatus.io
Brand: estatus.io
Price: 29.00 USD
Availability: InStock

What is estatus.io?

estatus.io is a robust platform that empowers organizations with a custom status page and incident communication tools. Designed to boost transparency and customer trust, it allows businesses to communicate outages, track incidents, and notify users about planned maintenance events. The solution simplifies incident response by providing centralized management for service interruptions and ensuring that the right personnel and customers are informed quickly through multiple channels.

With integrated notification capabilities including email, SMS, and social media alerts, estatus.io reduces strain on support teams and helps minimize downtime. The platform is scalable with plans for various team and subscriber sizes, seamlessly supporting key integrations like Slack and Twitter to facilitate automatic updates. Organizations benefit from whitelabel options, detailed incident tracking, and customizable maintenance notifications, all aimed at optimizing service reliability and customer satisfaction.

Features

Custom Status Pages: Create branded, fully functional status pages for service transparency.
Incident Tracking: Manage, track, and communicate service interruptions efficiently.
Multi-Channel Notifications: Notify users and teams via email, SMS, and Twitter.
Subscriber Management: Allow end users to subscribe to updates for relevant services.
Integrations: Connect with Slack, Twitter, and webhooks for automated alerts.
Incident Response Management: Engage IT teams rapidly to resolve incidents.
Custom Design: Support for custom CSS, HTML, and JavaScript for status pages.
Maintenance Event Management: Schedule and communicate upcoming maintenance events.
White Labeling: Customize branding for consistent company image.
Team Controls: Admin access for multiple team members to manage incidents and updates.

Use Cases

Keeping customers informed of ongoing outages and status changes.
Minimizing the impact of incidents on business operations by engaging the right IT personnel quickly.
Communicating scheduled maintenance events and restoring relevant services efficiently.
Reducing support workload by proactively updating end users about service status.
Increasing customer confidence and satisfaction with transparent status communication.
Automating incident notifications through integrations with existing communication tools.

FAQs

What is a subscriber?

A subscriber refers to the total number of subscriptions to SMS and email notifications for service updates and incidents.
What is a team member?

A team member is a person with admin-level access to the platform, able to change status, create, and manage incidents and maintenance events.
Are notifications included in the plan price?

All SMS, email, and webhook notifications are included in the base price across all packages.
Do you offer enterprise pricing?

Customized plans are available for enterprise-level companies needing more than the standard packages or extra customization. Contact estatus.io for more details.
What are service level subscriptions?

This feature allows users to subscribe to notifications for specific services, ensuring they only receive alerts for the most relevant updates.