CoSupport AI
What is Forter?
Forter is an advanced AI-driven platform dedicated to establishing trust in digital commerce. It offers a comprehensive suite of solutions designed to help businesses accurately distinguish between legitimate customers and fraudsters across the entire online journey. By leveraging sophisticated identity intelligence, Forter aims to create a safer and more seamless experience for both merchants and consumers.
The platform provides robust tools for fraud management, payment optimization, chargeback recovery, account protection, and abuse prevention. This integrated approach allows businesses to significantly reduce losses from fraud and abuse, increase approval rates for genuine transactions, optimize payment processes for higher conversion, and secure customer accounts against takeovers and fake registrations, ultimately fostering customer loyalty and maximizing revenue.
Features
- Fraud Management: Fight fraud, increase approvals, and reduce chargebacks.
- Payment Optimization: Minimize payment friction, maximize conversions, and maintain PSD2 compliance.
- Chargeback Recovery: Automate representment, streamline operations, and improve win rates for chargeback disputes.
- Account Protection: Stop Account Takeover (ATO), block fake accounts, and protect account integrity.
- Abuse Prevention: Identify and stop policy abuse (e.g., promo, returns) at checkout and post-purchase to protect revenue and customer experience.
- Identity Intelligence: Offers a unified platform for identity intelligence across the entire digital commerce journey.
Use Cases
- Preventing fraudulent transactions in e-commerce.
- Increasing genuine customer transaction approvals.
- Reducing chargeback rates and associated costs.
- Optimizing payment authorization rates and minimizing risk.
- Securing customer accounts from takeover attempts.
- Blocking the creation of fake user accounts.
- Stopping various forms of policy abuse to protect revenue.
- Streamlining and automating the chargeback dispute process.
FAQs
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What is the Forter Trust Platform?
The Forter Trust Platform provides a unified system for identity intelligence across the entire digital commerce journey, encompassing solutions for account protection, fraud management, payment optimization, chargeback recovery, and abuse prevention. -
How does Forter help with payment optimization?
Forter helps businesses optimize bank authorization rates, minimize payment friction, and maintain regulatory compliance like PSD2, thereby maximizing conversions and reducing risk. -
Can Forter identify and stop different types of policy abuse?
Yes, Forter's Abuse Prevention solution enables businesses to identify and stop various forms of policy abuse at checkout and post-purchase. It also allows users to create, modify, and publish policies, and simulate their results before implementation. -
Does Forter offer solutions for Payment Service Providers (PSPs)?
Yes, Forter provides 'Forter Element for PSP's,' a solution specifically built for payment service providers to offer differentiated value to their merchant customers. -
What are the key benefits of using Forter's Fraud Management product?
Forter's Fraud Management product helps businesses fight fraud effectively, increase approval rates for legitimate transactions, and reduce chargebacks, supporting all payment methods.
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