CoSupport AI
What is GGWP?
GGWP offers a next-generation content moderation solution designed to proactively address disruptive player behavior in online games. The platform leverages machine learning and behavior models to identify and mitigate toxicity, promoting a positive and healthy gaming environment.
GGWP's AI-driven system provides automated moderation, nuanced text analysis, and active voice monitoring. It empowers moderators by handling routine issues and allowing them to concentrate on complex cases. The platform also offers in-depth user reports, username loophole detection, and tools to identify and support positive community members.
Features
- Automated Moderation: Machine learning and behavior models identify problematic behavior.
- Nuanced Text Analysis: Context-driven AI detection monitors in-game chat in over 18 languages.
- Active Voice Monitoring: Transcription-based modeling monitors voice communications in 12 languages.
- Player Reports: Context-complete views of interactions and in-depth user reports to understand the community.
- Username Moderation: Monitors for common workarounds used in username creation to avoid detection.
- Discord Community Elevation: Recognizes positive forces within the community through social insights and game feedback.
Use Cases
- Monitoring in-game chat for toxic language and behavior.
- Monitoring voice chat for inappropriate communication.
- Identifying and addressing problematic usernames.
- Analyzing player behavior patterns to understand community dynamics.
- Empowering moderators to focus on complex moderation cases.
- Promoting positive interactions and rewarding positive community members.
- Maintaining compliance with data privacy regulations (GDPR, CCPA).
FAQs
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Why work with GGWP?
GGWP delivers proactive and scaling toxicity moderation, automatically resolving most issues, which allows your moderators to focus on the complex situations. Our tools were developed to get you up and running in less than a week, with clear documentation and straightforward APIs. GGWP provides hands-on support across every product, empowering you to deliver the best social experience for your community. -
How does GGWP handle data security?
GGWP features strict data handling and deletion policies. We fully comply with regulations like GDPR and CCPA to protect customer information. And our integrated transparency reports help you comply with DSA regulations that require proactive moderation to address harmful content.
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