CoSupport AI
What is Glean?
Glean uses deep learning-based LLMs to power a semantic understanding of natural language queries, creating a robust, AI-powered platform for workplace search. It continuously trains on your company’s unique language and context to improve search relevance without the need for manual fine-tuning. Glean builds your company’s knowledge graph, understanding people, content, and interactions, making every result personalized to the user. Beyond searching, Glean also offers a generative AI assistant that delivers answers, analyses, and summaries from all your documents, conversations, tickets, and more. It's designed with full referenceability and advanced enterprise search functionalities
Features
- Vector search powered by deep learning-based LLMs
- Generative AI assistant for enterprise
- Personalized results and knowledge discovery
- 100+ connectors for various apps
- Designed with security and privacy in mind
Use Cases
- Finding relevant information across all company apps
- Getting insights from various documents, conversations, tickets, and more
- Discovering knowledge artifacts and experts within the company
FAQs
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How does Glean improve search relevance?
Glean uses deep learning-based LLMs and trains on your company's data to understand its unique language and context. This allows it to provide more accurate search results without needing manual fine-tuning. -
What is unique about Glean's approach to knowledge discovery?
Glean builds a knowledge graph of your company's data, understanding the relationships between people, content, and interactions. This enables personalized and relevant knowledge discovery. -
Can Glean analyze data beyond traditional documents?
Yes, Glean can analyze data from a wide range of sources, including documents, conversations, tickets, and more through its 100+ connectors. -
Does Glean offer any AI-powered assistance beyond search?
Yes, Glean has a generative AI assistant that can provide answers, analyses, and summaries extracted from your company's data. -
Is Glean secure for enterprise use?
Yes, Glean is designed with a strong emphasis on security and privacy, ensuring your company's data is protected.
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