What is hafooz?
hafooz offers a robust AI-enabled CRM solution that accelerates sales growth by automating customer interactions, managing leads, and enhancing customer support. Powered by conversational AI, the platform converts website visitors into leads, automates lead assignments and follow-ups, and centralizes communications across channels like web, WhatsApp, and email.
Ideal for small and medium enterprises, hafooz provides features such as web forms, meeting scheduling, marketplace integrations, and a 360-degree customer view, enabling users to efficiently handle sales pipelines, generate personalized quotations, track sales performance, and deliver instant support responses. Its mobile capabilities and analytics dashboards ensure teams remain productive and data-driven on the go.
Features
- AI Chatbot: Automates website and WhatsApp customer interactions
- Lead Management: Centralizes and qualifies leads from all channels
- Sales Pipeline Automation: Advances stages and automates follow-ups and reminders
- Meeting Scheduler: Simplifies appointment setting and calendar management
- Web Forms: Custom forms for surveys, inquiries, and customer info collection
- Marketplace Integrations: Brings leads from multiple channels into one platform
- 360-Degree Customer View: Consolidates customer touchpoints in a single view
- Reporting and Analytics: Tracks performance metrics and sales trends
- Geolocation Tracking: Real-time tracking for sales visits and activities
- Mobile Access: Manage sales and support from mobile devices
Use Cases
- Automated lead generation and qualification for sales teams
- Streamlining sales follow-ups and pipeline management
- Centralized customer support via AI-driven chatbots
- Organizing and tracking sales team activities and goals
- Scheduling meetings and managing sales calendars
- Generating and automating personalized quotations
- Surveying and collecting customer feedback seamlessly
- Monitoring business sales performance metrics
FAQs
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How do I sign up for hafooz?
Click “Get started for free” on the website and choose a subscription that fits your business needs. -
Is anything required to be installed locally?
No installation is necessary; hafooz is a cloud-native SaaS solution accessible via the web. -
What kind of customer support is provided?
Free support is available from day one through the platform's Support Center, regardless of your chosen plan. -
Is a credit card required to start the free plan?
No credit card or payment information is required to start using the free plan. -
How secure is the hafooz platform?
The platform utilizes encryption, role-based access controls, and secure cloud storage to ensure data security.
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