CoSupport AI
What is Humains?
Humains provides a platform for generating and managing proactive, autonomous AI agents. Built with Cognitive OS, an architecture inspired by the human brain, HumAIns are designed to handle a variety of tasks across industries such as sales, customer care, and debt collection.
These AI agents can proactively engage with customers through multiple channels, including phone calls, emails, and chat. With advanced voice recognition and speech synthesis, HumAIns can understand and respond with appropriate tone and style, creating a more natural and empathetic interaction. The platform offers a comprehensive control center for monitoring agent activities, ensuring quality and alignment with business goals.
Features
- Proactive Outreach: AI agents autonomously initiate contact with customers.
- Multi-Channel Communication: Agents communicate via phone, email, and chat.
- Cognitive OS: AI agents are built with an architecture inspired by the human brain.
- Emotional Intelligence: Agents adjust tone and style based on conversational mood.
- Real-time Analysis: Comprehensive control center for monitoring agent activities.
- Autonomous Abilities: Self-Management of Defined Processes.
- Around-the-Clock Optimization: Your AI agents optimize every call to achieve the best response.
Use Cases
- Sales lead qualification and meeting scheduling
- Customer care and support
- Debt collection
- In-car assistance
FAQs
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What industries can Humains be used in?
Humains are designed to transform a variety of industries, including sales, customer care, debt collection, and in-car assistance. -
What is Cognitive OS?
Cognitive OS is an architecture inspired by the human brain, and is used for human-computer interaction, facilitating the creation of proactive agents. -
How does the control center work?
HumAIns provide a comprehensive control center that allows you to monitor their activities, including call quality management, moderation control, and real-time analysis of each call.
Related Queries
Helpful for people in the following professions
Humains Uptime Monitor
Average Uptime
99.58%
Average Response Time
354.83 ms
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