CoSupport AI
What is InFeedo?
InFeedo revolutionizes workplace engagement through its AI-powered platform featuring Amber, a Chief Listening Officer that empathetically listens, analyzes, and acts on employee concerns at scale. The platform leverages 8 years of Science and AI research to deliver comprehensive employee experience solutions.
The platform combines continuous listening mechanisms, automated pulse surveys, and AI-driven feedback resolution to help organizations improve employee sentiments, predict candidate drop-offs, and enhance HR efficiency. With capabilities spanning across 60+ countries and supporting 30+ languages, InFeedo provides enterprise-grade security and seamless integration with existing HR tools.
Features
- Continuous Listening: Automated conversational surveys for real-time employee sentiment tracking
- AI Sentiment Analysis: 95% accurate sentiment analysis with proprietary ML/NLP engine
- Automated HR Services: Smart ticketing, routing, and query resolution system
- Predictive Analytics: Attrition prediction and engagement analytics
- Multilingual Support: Available in 30+ languages across 60+ countries
- Executive Reporting: Auto-generated eNPS and executive reports
- Employee Journey Management: Complete lifecycle coverage from offer to exit
- AI Co-Pilot (Lens): Chat-based interface for instant people analytics
Use Cases
- Employee sentiment analysis and retention
- Candidate onboarding and drop-off prevention
- HR service automation and query handling
- Employee engagement measurement
- Exit interview management
- Performance correlation analysis
- HR productivity enhancement
- Organizational culture assessment
FAQs
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What languages does InFeedo support?
InFeedo supports 30+ languages across 60+ countries, with options for English and 10 popular languages in advanced plans. -
What is the accuracy of the sentiment analysis?
InFeedo's proprietary ML/NLP engine provides 95% accurate sentiment analysis. -
What communication channels does InFeedo support?
InFeedo supports multiple channels including Email, Slack, MS Teams, WhatsApp/SMS, with custom channel options available in advanced plans.
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