CoSupport AI
What is KWatch.io?
KWatch.io is an advanced social media monitoring platform that enables businesses to track conversations and keywords across major social platforms including LinkedIn, Twitter, Reddit, Hacker News, Quora, and Facebook. The platform provides real-time alerts through email, Slack notifications, or API webhooks when specified keywords are mentioned or when new comments appear in tracked conversations.
The service leverages artificial intelligence to analyze sentiment and context around monitored keywords, helping businesses understand public perception and engage with their audience effectively. With features like bulk keyword import and team management capabilities, KWatch.io serves as a comprehensive solution for social listening and brand monitoring needs.
Features
- Real-time Monitoring: Track mentions and conversations across six major social platforms
- AI Sentiment Analysis: Automatic analysis of context and sentiment around keywords
- Multi-platform Support: Coverage of LinkedIn, Twitter, Reddit, Hacker News, Quora, and Facebook
- Alert System: Email, Slack notifications, and API webhook integration
- Conversation Tracking: Monitor specific posts and comments on Reddit and Hacker News
- Bulk Import: CSV upload for managing large keyword lists
- Team Management: Collaborative monitoring and alert sharing capabilities
Use Cases
- Customer acquisition and lead generation
- Brand reputation monitoring
- Competitive analysis
- Market intelligence gathering
- Customer support management
- Marketing campaign impact measurement
FAQs
-
What is the refresh rate for social media monitoring?
The platform monitors social media in real-time with a per-second refresh rate. Notifications are typically received within seconds, with a maximum delay of 1 minute during temporary congestion. -
Do you monitor private posts?
Yes, the platform monitors private posts on LinkedIn, Facebook, and Twitter that are not publicly available on Google, though comments on LinkedIn and Facebook are not monitored. -
Can I monitor Facebook groups?
Yes, the platform monitors public Facebook groups, but private groups are not currently supported.
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KWatch.io Uptime Monitor
Average Uptime
100%
Average Response Time
91.6 ms
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