CoSupport AI
What is Levity?
Levity is an advanced AI-powered automation platform designed to transform how businesses handle their email operations. The platform seamlessly connects to inboxes, intelligently extracts crucial information from emails, and automates subsequent actions, significantly reducing manual workload.
The system integrates directly with Transportation Management Systems (TMS) and provides comprehensive visibility into email operations through its Control Tower feature. With capabilities ranging from automated freight quoting to document collection, Levity enables organizations to process orders faster while maintaining complete oversight of their email workflows.
Features
- Email Integration: Direct connection to business inboxes for automated processing
- TMS Integration: Seamless connection with Transportation Management Systems
- Control Tower Analytics: Real-time insights and visibility across email operations
- Automated Quote Processing: 10X faster response to spot quote requests
- Data Extraction: Automatic extraction of load details and other crucial information
- Customer Sentiment Analysis: Track and analyze customer feedback and emotions
Use Cases
- Freight quoting automation
- Track and trace management
- Document collection
- Order entry automation
- Email operations analytics
- Customer relationship management
FAQs
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What is an AI block?
An AI block is a model that makes your system intelligent, serving as the 'thinking' block of the automation process. -
What counts as an action in Levity?
An action is counted whenever an AI Block classifies, summarizes, extracts, or generates a piece of text. Each operation or step in a Flow, such as drafting an email or labeling support tickets, counts as one action. -
Is Levity available for on-premise deployment?
No, Levity's servers run exclusively in the cloud to ensure best-in-class performance and data security.
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Levity Uptime Monitor
Average Uptime
99.93%
Average Response Time
129.53 ms
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