What is Lina Chat?
Lina Chat transforms traditional customer support by offering an advanced AI chatbot solution that automatically handles customer inquiries around the clock. The platform specializes in converting existing support documentation into intelligent conversational interfaces, significantly reducing the burden on human support agents.
This innovative tool addresses common support challenges by eliminating response delays, reducing repetitive ticket handling, and providing instant deployment of support capabilities. With Lina Chat, businesses can maintain consistent customer support quality while dramatically decreasing the time and resources typically required for training new support staff.
Features
- 24/7 Availability: Continuous customer support without human intervention
- Instant Deployment: Convert documentation to functional chatbot within minutes
- Automated Response System: Handles repetitive support tickets automatically
- Multi-Bot Support: Capability to manage multiple chatbots across different use cases
- Document Integration: Processes support documentation for chatbot training
Use Cases
- Customer support automation
- Handling frequently asked questions
- After-hours customer service
- New support agent training
- Documentation-based query resolution
FAQs
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What type of documents can I use?
The specific document types supported are not explicitly mentioned in the content, but the system is designed to process support documentation. -
Can I have chatbots on multiple sites?
Yes, different pricing tiers offer support for multiple bots, with the Professional plan supporting up to 5 bots. -
Can I try this for free?
Yes, there is a free Hobby plan that includes 40 messages per month and 1 bot with 400,000 characters capacity.