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Loyally.ai
Loyalty cards for customer retention

What is Loyally.ai?

Loyally.ai provides businesses with a comprehensive platform to establish and manage digital loyalty programs aimed at enhancing customer retention and driving sales growth. Central to its offering is a built-in Customer Relationship Management (CRM) system, which automatically gathers insights into customer activity and preferences. This allows businesses to segment their audience and deliver targeted PUSH notifications, SMS messages, and emails, fostering stronger customer relationships and encouraging repeat purchases. The platform emphasizes ease of use, enabling businesses to set up automated reminders and promotions to keep customers engaged.

Users can create a wide variety of digital loyalty cards, including stamp, reward, membership, discount, cashback, coupon, multipass, and gift cards. Extensive customization options are available, with over 100 templates and a card designer tool to align the digital cards with specific branding requirements. These cards integrate seamlessly with popular mobile wallets like Apple Wallet and Google Wallet, functioning also as Progressive Web Apps (PWAs) for easy customer access. Performance tracking is facilitated through detailed analytics, offering insights into customer behavior, program effectiveness, and reward redemptions to help optimize loyalty strategies.

Features

  • Built-in CRM System: Manage customer data, segment audiences, and tailor marketing strategies.
  • Multiple Loyalty Card Types: Offers Stamp, Reward, Membership, Discount, Cashback, Coupon, Multipass, and Gift cards.
  • Unlimited PUSH Notifications: Engage customers with timely updates, offers, and reminders.
  • Referral Sharing: Encourage word-of-mouth marketing by enabling customers to share the program.
  • Customizable Templates & Branding: Design loyalty cards with templates or custom designs, incorporating brand elements.
  • Analytics & Reporting: Track program performance, customer behavior, and gain insights.
  • Mobile Wallet Integration: Supports Apple Wallet, Google Wallet, and PWA for easy access.
  • Geolocation & Proximity Marketing: Target customers based on location with relevant offers.
  • SMS & Email Marketing: Reach customers through multiple communication channels.

Use Cases

  • Increasing customer retention and loyalty.
  • Boosting sales through targeted promotions and repeat business.
  • Growing customer base via referral programs.
  • Understanding customer behavior with CRM and analytics.
  • Streamlining loyalty program management.
  • Enhancing brand presence with custom digital cards.
  • Driving foot traffic with geolocation marketing.

FAQs

  • What types of loyalty cards can be created with Loyally?
    Loyally supports various digital loyalty cards, including stamps, subscription, cashback, discount, certificate, and membership cards.
  • How does Loyally help increase sales?
    Loyally provides a built-in CRM system and targeted PUSH messaging to segment customers and deliver personalized offers, aiming to increase customer loyalty and sales.
  • Can I track my loyalty program's performance?
    Yes, Loyally offers detailed analytics and insights into customer behavior, allowing businesses to monitor program performance, optimize strategies, and improve customer retention.
  • Is it easy to design the loyalty cards?
    Yes, businesses can choose from over 100 templates or create a custom design in about 5 minutes. The platform allows customization to fit the business's brand.
  • How does the referral feature work?
    The referral sharing feature allows existing customers to share loyalty cards directly from their device, helping businesses grow their customer base through word-of-mouth without extra advertising costs.

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