CoSupport AI
What is NotifyVisitors?
NotifyVisitors provides an AI-powered customer data platform (CDP) integrated with omnichannel marketing automation and conversion rate optimization (CRO) tools. It aims to help businesses centralize customer data, understand user behavior, and deliver personalized experiences across various channels like email, SMS, WhatsApp, web push, and app push notifications. The platform facilitates unifying customer profiles through identity resolution, tracking data from multiple sources including websites, apps, and third-party integrations like CRMs.
The system enables real-time segmentation based on user demographics and behavioral activity, allowing businesses to target specific audience cohorts effectively. It features journey orchestration capabilities to design and manage customer interactions, alongside AI-driven predictive analysis for insights into customer lifetime value and product recommendations. Additionally, NotifyVisitors offers tools for website personalization, A/B testing, heatmap analysis, session recording, and user feedback collection through surveys and NPS to optimize user experience and conversion rates.
Features
- AI-Powered Customer Data Platform (CDP): Centralizes and unifies customer data with identity resolution.
- Omnichannel Campaign Management: Supports Email, SMS, WhatsApp, Web Push, App Push, and Ad Audience Sync.
- Real-Time Segmentation: Cohort creation based on demographic and behavioral data.
- Journey Orchestration: Design automated customer journeys.
- AI-Based Optimization: Predictive analysis, CLV prediction, product recommendations, best time/channel suggestions.
- Personalization Engine: Tailor website and app experiences for visitors.
- A/B Testing: Optimize web pages, emails, and other content.
- Behavioral Analytics: Heatmaps, session recordings, funnel analysis, cohort analysis.
- User Feedback Collection: Tools for creating Signup Forms, Surveys, and NPS.
- Integrations: Connects with CMS (Shopify, Wix, etc.), CRMs, and other third-party apps.
Use Cases
- Unifying customer data from disparate sources into a single view.
- Segmenting audiences for targeted marketing campaigns.
- Automating customer engagement across multiple channels (email, SMS, push, etc.).
- Personalizing website and app experiences for users.
- Optimizing conversion rates through A/B testing and behavioral analysis.
- Understanding user behavior with heatmaps and session replays.
- Improving customer retention and loyalty through personalized journeys.
- Gathering customer feedback via surveys and NPS scores.
- Predicting customer lifetime value and identifying high-value segments.
- Boosting sales and engagement for eCommerce businesses.
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