CoSupport AI
What is Pragma?
Pragma connects enterprise knowledge sources through AI-powered integrations with platforms like Slack, Google Drive, and Confluence. The system enables real-time information retrieval through natural language queries while maintaining granular privacy controls over data storage and access permissions.
The platform enhances team productivity with automated CRM insights, competitor analysis tools, and AI-generated content suggestions based on organizational knowledge repositories. Continuous learning capabilities automatically identify knowledge gaps through user feedback to improve response accuracy over time.
Features
- Slack Integration: Instant answers within Slack channels through AI chatbot
- Multi-Platform Automation: Execute cross-app workflows through single commands
- Privacy Controls: Customizable data storage and integration security settings
- Feedback Learning: Automatically identifies knowledge gaps from user responses
- CRM Assistant: Retrieves customer interaction history and meeting preparation data
- Competitor Analysis: Loads and analyzes competitor websites for market insights
- Embeddable Chatbot: Website-integrated support bot trained on company knowledge
Use Cases
- Sales team enablement through instant CRM access
- Automated customer support via embedded chatbots
- Competitive intelligence gathering
- Internal knowledge base optimization
- Cross-platform workflow automation
FAQs
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How is AI usage calculated?
AI usage is measured by monthly requests to the chatbot and auto-reply suggestions across all workspace users.
Related Queries
Helpful for people in the following professions
Pragma Uptime Monitor
Average Uptime
98.81%
Average Response Time
1257.67 ms
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