CoSupport AI
What is Recapture?
Recapture is an email and SMS marketing solution built specifically for ecommerce businesses aiming to recover abandoned carts, retain customers, and increase revenue. The platform integrates seamlessly with major ecommerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce, allowing stores to automate essential communications without complex setup or a steep learning curve.
Its user-friendly drag-and-drop email editor, preconfigured campaign templates, and insightful analytics provide merchants with actionable data and turnkey solutions to start generating immediate results. With features like personalized popups, post-purchase campaigns, winback automation, broadcast messaging, and daily or weekly reports, Recapture streamlines the entire customer engagement journey to boost conversions and maximize customer lifetime value.
Features
- Abandoned Cart Recovery: Automatically send targeted emails and SMS to recover lost sales.
- Post-Purchase Campaigns: Nurture customers with upsell, review, and educational communications after a purchase.
- Winback Automation: Send reminder campaigns to re-engage previous customers and boost return purchases.
- Broadcast Messaging: Launch email and SMS promotional campaigns to segmented audiences.
- Pre-created Content: Access best-practice templates for all triggered campaigns.
- Drag-and-Drop Editor: Easily design custom emails with a user-friendly interface.
- Popup Forms: Capture emails and mobile numbers using customizable triggers and templates.
- Advanced Analytics & Reporting: Receive clear performance insights and detailed campaign metrics.
- Custom Coupon Codes: Integrate and generate global or unique discount codes for campaigns.
- Rapid 5-Minute Setup: Get started quickly with easy installation and configuration.
Use Cases
- Recovering and converting abandoned shopping carts in ecommerce stores.
- Automating post-purchase follow-up emails and SMS to drive reviews and upsell.
- Re-engaging past customers with winback campaigns to increase lifetime value.
- Sending promotional broadcasts to segmented email and SMS lists.
- Collecting customer emails and SMS opt-ins via website popup forms.
- Monitoring campaign performance using real-time analytics and scheduled reports.
FAQs
-
How long does it take to set up Recapture?
Recapture can be installed and configured in less than 5 minutes for most users, thanks to its intuitive extension/app/plugin. -
What ecommerce platforms does Recapture support?
Recapture supports Shopify, Magento, WooCommerce, BigCommerce, Easy Digital Downloads, and select WordPress membership plugins. -
Is a long-term contract required?
No, Recapture operates on a month-to-month basis without any setup fees or long-term contracts. -
How does Recapture’s pricing work?
Recapture charges based on the revenue recovered through email and SMS for your store, not on total sales volume. -
How can I contact customer support?
Support is available via live chat, email, and phone for any assistance needed.
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