CoSupport AI
What is Richie AI?
Richie AI delivers a comprehensive embedded lending infrastructure designed specifically for SaaS platforms, marketplaces, and payment processors. This system allows businesses to integrate a complete lending program swiftly, often in under an hour using no-code solutions. By embedding lending capabilities, platforms can help their merchants access necessary capital, fostering merchant growth which, in turn, contributes to the platform's revenue growth and strengthens merchant relationships.
The infrastructure facilitates offering discounted loans to merchants by leveraging mechanisms like sharing additional merchant data to reduce lender risk, enabling payment splits, or allowing platforms to subsidize loans. Richie AI supports various integration methods, including a no-code subdomain setup, a simple code snippet widget, and a full API solution for deep customization. This flexibility ensures compatibility with diverse technical capabilities, providing a seamless experience for the platform, its team, and its merchants, all while keeping the merchant within the platform's ecosystem.
Features
- Embedded Lending Infrastructure: Set up a business lending program within SaaS platforms.
- Discounted Loans: Offer lower interest rates through data sharing, payment splits, or subsidies.
- Loan Application Management: Includes forms, management system, and private-labeled merchant portal.
- Lender Network Access: Connects merchants with multiple lenders and loan products.
- Flexible Integration: No-code, widget (some-code), and full API options available.
- AI-Driven Scoring: Utilizes AI for risk assessment (Enterprise plan).
- CRM Functionality: Manage loan applications, agents, and affiliates (Broker plans).
- White-Labeled Solution: Offers a private-labeled merchant portal and website integration.
- Plaid Integration: Connects with Plaid for financial data (Broker plans).
- Agent/Affiliate Management: Tools for managing sales agents and affiliates (Broker plans).
Use Cases
- Enabling SaaS platforms to offer business loans to their merchants.
- Creating new revenue streams for SaaS platforms via lending programs.
- Improving merchant retention and growth on SaaS platforms.
- Providing loan brokers with CRM and loan management tools.
- Connecting merchants with lenders for business financing.
- Facilitating discounted financing options for small and midsize businesses.
FAQs
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How do you protect merchant data?
Protection methods include anonymous prequalification, masked phone numbers, encrypted personal information, and limiting access to qualified lenders. -
Do you provide customer support?
Yes, a 24/7 customer success team, dedicated support for deals in process, and technical support are provided. -
Can I change my plan or unsubscribe?
Yes, users can easily change plans or unsubscribe at any moment without installation or cancellation fees. -
Is merchant credit pulled?
Prequalification does not affect credit (soft-pull by default). These are business loans, and some products don't require a personal guarantee. -
Can we have multiple users?
Yes, multiple sales agents can use the system with dedicated permission levels and roles. -
Is the system customizable?
Yes, simple design changes are possible. Full customization is available via API, offering a fully private-labeled solution where the merchant stays within the partner's system.
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Richie AI Uptime Monitor
Average Uptime
100%
Average Response Time
150.77 ms
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