What is Searchspring?

Searchspring provides an advanced ecommerce platform focused on optimizing the online shopping experience through AI-driven technology. It leverages generative discovery, artificial intelligence, and machine learning to understand shopper intent and deliver hyper-relevant search results, aiming to reduce search abandonment and increase engagement. The platform offers tools for site search, merchandising, and personalization, allowing retailers to tailor product discovery and present the right items to the right shoppers.

By integrating features like predictive product bundling and detailed analytics, Searchspring enables businesses to increase average order value and make data-driven decisions. It focuses on creating personalized interactions based on shopper behavior and activity, transforming user intent into actionable strategies for long-term growth and customer loyalty. The platform supports multichannel ecommerce and marketplace management, helping retailers expand their reach and manage inventory effectively across various channels.

Features

Generative Discovery: Harnesses advanced AI to predict intent and reduce search abandonment.
AI Site Search: Delivers lightning-fast, relevant search results using AI, ML, and NLP.
Scalable Merchandising: Offers automated and customizable controls like boost rules and banners to optimize product display.
ML-Powered Personalization: Provides individualized recommendations based on shopper behavior and activity.
Predictive Product Bundling: Suggests intelligent product bundles to increase average order value.
Reporting & Insights: Offers analytics to optimize the site experience based on user data.
Data Feed Management: Optimizes product data for numerous channels.
Marketplace Management: Manages inventory and sales across multiple ecommerce marketplaces.
Multichannel Ecommerce Solutions: Helps expand reach across various online channels.

Use Cases

Improving on-site search relevance for ecommerce stores.
Personalizing the product discovery journey for individual shoppers.
Optimizing product merchandising strategies automatically or manually.
Increasing average order value through intelligent product bundling.
Reducing search abandonment and bounce rates on ecommerce sites.
Analyzing shopper behavior and site performance to inform strategy.
Managing product data feeds for multiple advertising channels.
Streamlining inventory and sales management across various marketplaces.

FAQs

Does Searchspring offer discounts for annual payment?

Yes, Searchspring offers a discount for up-front annual payment of the monthly subscription fee.
Do you offer special pricing for early stage startups?

Yes, Searchspring offers the Ecommerce Accelerator program for early-stage startups, which includes the platform and high-level onboarding service, available via an application process.
Do you offer a discount for minority- and women-owned business enterprises (MWBE)?

Yes, discounted access to the Searchspring platform is available for certified minority- and women-owned business enterprises (MWBEs).
Can I upgrade my existing Searchspring plan anytime?

Yes, you can upgrade your existing plan at any time by contacting your Client Success Manager.