CoSupport AI
What is Sensely?
Sensely provides an empathy-driven conversational platform designed to enhance the healthcare experience. The platform leverages world-class content and is designed to improve member engagement, elevate brand loyalty, and positively influence user behavior. Sensely's AI integrates seamlessly with existing systems, offering a personalized approach to healthcare interactions.
Sensely's solutions are applicable across various aspects of the healthcare landscape. The platform offers tools that includes capabilities for managing chronic conditions, streamlining customer service, and delivering personalized content. It facilitates better connections between healthcare organizations and their members, patients, employees, and agents.
Features
- Trusted Content: Sourced from Mayo Clinic and NHS for accurate information.
- Intelligent Conversations: Industry-specific NLP and NLG for natural interactions.
- Personalized Experience: Insight Engine collects user preferences for tailored interactions.
- Customizable Conversations: Intuitive design tools for creating and modifying conversations.
- Multi-Channel Integration: Available on web, SMS, WhatsApp, Facebook Messenger, and more.
Use Cases
- Enrollment and onboarding for payers.
- Personalized communications for members.
- Understanding member preferences.
- Simplifying interactions within healthcare systems.
- 24/7 on-demand access to health information.
- Streamlining task management for healthcare providers.
- Wellness and chronic condition management.
- Health network integration.
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