CoSupport AI
What is Speechmatics?
Speechmatics provides Automatic Speech Recognition (ASR) technology for businesses globally. The technology features real-time transcription capabilities with low latency, achieving transcription in under one second without compromising accuracy.
It supports over 50 languages, enabling businesses to cater to a diverse, global audience. The ASR engine is designed to perform exceptionally well even in noisy environments, recognizing various accents and dialects accurately.
Features
- Real-Time Transcription: High accuracy and low latency, transcribing audio in less than 1 second.
- Accuracy: Unprecedented performance across a range of voices, tested in real-world, noisy environments.
- Multilingual Support: Covers over 50 languages, representing a significant portion of the world's population.
- Speaker Diarization: Identifies and separates different speakers in both real-time and recorded audio.*
- Language Identification: Automatically detects the language being spoken.*
- Custom Dictionary: Allows users to add specific vocabulary for improved accuracy.
- Translation: Offers translation services.
- Summaries: Generate quick summaries from the transcript.
- Chapters: Divides the transcript in chapters.
- Sentiment: Get the sentiment score for the transcription
- Topics: Show the topics from the transcription.
Use Cases
- Media & Event Captioning
- Video Distribution Platforms
- Media Monitoring
- Meeting Platforms
- Contact Center Solutions
- Medical & Healthcare transcription
- EdTech
- Unified Communications
FAQs
-
What is ⚡ Lite Mode?
Turn on Lite Mode to batch transcribe at our lowest rate when jobs are eligible. Jobs will only be billed once you’ve used your free minutes for the month. -
What is Standard vs Enhanced?
We offer two proprietary transcription models available to all customers: Standard - great for users and transcripts where speed is a priority, with accuracy trade-offs as a result. Enhanced - when unbeatable accuracy is a must-have, our Enhanced model provides best-in-class accuracy across all of our languages. -
Can I sign up for free?
Yes, absolutely you can! You get 8hrs free per month to try our award-winning technology. No credit card required. -
What languages do you support?
We support over 50 languages for transcription, with 69 pairs supported for translation. -
Do you offer volume discounts?
Definitely! If you will be sending large volumes of content (over 5,000 hours per year) through our technology, then we'd love to speak with you and provide a volume discount.
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