CoSupport AI
What is TextIt?
TextIt empowers users to create and deploy scalable, interactive chatbots across various channels, including Facebook, WhatsApp, and SMS, all without requiring any coding knowledge. The platform features a drag-and-drop flow designer, contact database management, automated campaign tools, and robust integration capabilities.
With infrastructure built to handle millions of contacts, It is used in over 170 countries to handle over 2 billion messages. The platform helps to interact with users, offers friendly customer support and is trusted by organizations large and small.
Features
- Flow Designer: Chatbots in minutes with drag-and-drop
- Contact Database: Create custom fields and track activity
- Campaigns: Automate ongoing engagement
- Omni-Channel: Facebook, WhatsApp, SMS..
- Tickets: Let your chatbot hand-off to a human
- Integrations: Zapier, Wit.ai, Custom Webhooks..
Use Cases
- Customer support automation
- Patient and research subject interaction
- Marketing campaigns
- Lead generation
- Appointment reminders
- Surveys and feedback collection
FAQs
-
What counts as a Messaged Contact?
Any contact that sends or receives a message (or an IVR call) in your billing period counts as a Messaged Contact. Other Contacts on your account will not be billed. This lets you build up a contact list in TextIt while only paying for the contacts you are actively interacting with. -
What countries does TextIt work in?
All of them. Really! With channels like Facebook or WhatsApp, you can launch your messaging application anywhere in the world. However TextIt also has integrated with dozens of SMS aggregators and mobile operators. TextIt has been used in over 170 countries to handle over 2 billion messages. -
Do you offer any discounts?
Please get in touch with details about your organization to get started! -
Can I pay without a credit card?
For large accounts with special requirements, we can provide invoices and the ability to pay by bank transfer. -
Can I get a demo?
We encourage you to kick the tires using a Free Trial account. That way you can play with all the features the product offers. We also have a library of tutorial videos that can help you gain an understanding of how Flows work. If you still have questions, don't hesitate to reach out using our support widget.
Related Queries
Helpful for people in the following professions
TextIt Uptime Monitor
Average Uptime
100%
Average Response Time
143.07 ms
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