CoSupport AI
What is Tray.io?
Tray.io offers a composable AI integration platform that helps businesses thrive in a dynamic environment with evolving AI technologies. The platform drives all AI, integration, and automation initiatives, allowing you to build intelligent agents and deliver microservices with guaranteed scalability and governance.
With its low-code, AI-augmented builder, Tray.io accelerates integration and automation delivery for business technologists and development teams, enabling faster results. Users can quickly prototype apps and adapt to new AI capabilities using the AI Palette, significantly reducing development time compared to legacy iPaaS solutions.
Features
- Agent Accelerators: Pre-built templates and tools for deploying AI agents.
- ITSM Agent: Ready-to-deploy AI agent for automating ticket resolution and reducing IT workload.
- AI-augmented Builder: Low-code builder for business technologists and development teams.
- AI Palette: Allows for rapid prototyping of apps and adaption to new AI capabilities.
- Enterprise Core: Provides governance and scale for all builds.
- Merlin Guardian: Protects sensitive data in AI processes.
Use Cases
- Automate IT onboarding with AI.
- Automate lead processing, including predictive scoring.
- Deploy integration marketplaces using AI-driven low-code tools.
- Deploy AI agents for IT ticket automation.
- Automate call and meeting preparation.
- Automate PDF data extraction and assess payment risk.
FAQs
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What software can Tray connect to?
Tray can connect to practically any software that has an API - including REST-based and SOAP-based APIs. We can even process large CSV files for customers that use software that has limited API support. -
What is a task?
The simplest way to think of a task, is to imagine it as equivalent to a step in a workflow. When a workflow runs it executes each of its steps and each one becomes a task. -
What if I go over my allotted task volume tier?
We will not stop your Tray account from running. The next quarterly billing cycle, you will be charged the on-demand task rate based on the task overages that you have in your account.
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