CoSupport AI
What is Truora?
Truora provides a suite of digital solutions designed to enhance security and streamline interactions between businesses and their customers. It facilitates secure access to digital services through robust identity validation processes, ensuring compliance and preventing fraud. The platform integrates various verification methods, including document checks and facial recognition, to establish user identity reliably.
Beyond identity verification, Truora enhances customer relationship management with tools like AI-powered chatbots for WhatsApp. These enable automated customer service, sales processes, and targeted communication campaigns. The platform also offers comprehensive background check capabilities and efficient electronic signature solutions, helping businesses operate more securely and effectively across various industries.
Features
- Digital Identity Validation: Verify user identity via document checks, facial recognition, and liveness detection.
- Background Checks (TruChecks): Conduct online background checks against national and international official sources.
- AI-Powered WhatsApp Chatbots: Create automated inbound/outbound conversations on WhatsApp, integrated with AI for fluid interactions.
- WhatsApp Campaigns & Notifications: Launch segmented or mass communication campaigns, promotions, and reminders via WhatsApp.
- Electronic Signature (ZapSign): Collect legally valid electronic signatures, manage documents, and track signing status.
- Risk Scoring & Alerts: Parameterize alerts for background check status changes and monitor risk.
- Mass Background Checks: Perform checks using minimal data input.
Use Cases
- Streamlining KYC and user onboarding processes.
- Verifying backgrounds of candidates, clients, or suppliers.
- Automating customer support and service via WhatsApp chatbots.
- Driving sales through automated WhatsApp conversations.
- Executing targeted marketing campaigns and notifications on WhatsApp.
- Digitizing document signing workflows with electronic signatures.
- Preventing fraud in digital transactions and user registrations.
- Facilitating secure access to financial services.
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