What is Unito?

Unito provides an enterprise-level integration platform designed for seamless two-way synchronization across various business applications. It enables organizations to connect tools like Asana, Jira, Salesforce, ServiceNow, and many others, facilitating real-time data flow between departments such as IT, support, development, sales, and marketing. The platform emphasizes ease of use with a no-code interface, allowing users to build, manage, and adjust complex integrations without requiring extensive technical resources or scripting. This approach significantly reduces setup time and maintenance efforts compared to traditional integration methods.

Focused on security and scalability, Unito ensures data integrity and compliance (SOC2 Type 2 certified) while handling sensitive information responsibly. It supports advanced syncing capabilities, including customizable rules and field mappings, to cater to specific workflow requirements. Unito also positions itself as a solution to enhance AI agents by providing them with complete, up-to-date business context through secure, real-time data synchronization across critical systems of record, thereby improving the effectiveness of both traditional and AI-driven processes.

Features

True Two-Way Sync: Enables bidirectional data flow between connected applications out-of-the-box.
Fully Configurable No-Code Interface: Allows setup, adjustment, and monitoring of integrations without scripting.
Extensible Enterprise Platform: Integrates 60+ business apps with the option to extend with custom connectors.
Advanced Syncing Capabilities: Offers powerful rules and field mappings for flexible data synchronization.
Enterprise-Grade Security: SOC2 Type 2 certified and compliant with global privacy laws.
Scalable Infrastructure: Designed to scale with business needs on a secure platform.

Use Cases

Connecting IT, support, and development teams by syncing incidents and statuses across ITSM, DevOps, and support platforms.
Aligning product and development teams by syncing tasks, issues, updates, and feedback between project management and DevOps tools.
Enriching AI Agents with real-time business context by securely syncing data across critical systems.
Streamlining account management workflows.
Synchronizing marketing calendars across tools.
Integrating data for product management processes.
Consolidating data for marketing and project reporting.
Automating task management updates between different platforms.
Managing ticket escalation processes between support and development tools.
Facilitating data migration between business applications.

FAQs

What are items in sync?

Items in sync refer to any work item that Unito syncs between connected tools, such as tasks, subtasks, cards, spreadsheet rows, issues, or tickets.
How does Unito count items in sync?

One item (e.g., a task or issue) synced between two projects counts as two items in sync. Subtasks and checklist items also count towards the total.
What happens if the item sync limit is exceeded?

Users are notified via the app and email. Sync flows are not paused, but the account may be automatically upgraded to the appropriate plan at the next payment cycle if usage continues over the limit without changing plans.
What are active flows?

Flows represent the connection between projects. Active flows sync automatically based on your plan's limits, while manual flows require user initiation.
What are premium integrations?

Premium integrations, such as ServiceNow, Salesforce, Jira On-Premise/Data Center, and Eloqua, are only available with specific Unito plans.