CoSupport AI
What is UpBrains AI?
UpBrains AI offers a platform leveraging artificial intelligence to streamline and automate critical business operations. By deploying specialized AI agents, businesses can significantly enhance operational efficiency, improve transparency, and boost customer satisfaction while reducing manual errors and costs. The platform targets key operational cycles such as Order to Cash and Procure to Pay, alongside crucial functions like Customer Support, providing tailored solutions for industries including distribution, logistics, and finance.
The service functions through a library of prebuilt AI agents that can understand business conversations, documents, and workflows. Users can customize these agents or build new ones to match specific processes. UpBrains AI integrates intelligence directly into workflows originating from email, team inboxes, or helpdesk applications. It features seamless integration capabilities with common business tools, including Google Workspace, Microsoft 365, various ERP systems, Front, and Zendesk, facilitating smooth automation across existing IT infrastructure.
Features
- Inbox Automation: Classify, route and link conversations and tickets based on information in messages and attachments.
- Document Extraction: Extract key data from documents, emails and tickets with high accuracy using prebuilt or custom extractors.
- Order Processing Automation: Automate order processing and data entry directly into ERP systems.
- RFQ Automation: Automate responses to requests for quotes.
- Invoice Processing Automation: Streamline invoice data entry and approval workflows.
- Client Onboarding Automation: Automate KYC and KYB checks for client onboarding.
- Certificate of Analysis (CoA) Agent: Reads and organizes CoA documents per supplier, product and lot number.
- Custom Automation Agent: Automate custom workflows involving email, team inbox or helpdesk app.
- Prebuilt AI Agent Templates: Launch automation using templates for common workflows in sales, support, supply chain, and finance.
- Seamless Integrations: Connect with tools like Google, Microsoft, ERP systems, Front, and Zendesk.
Use Cases
- Automating Order to Cash processes
- Streamlining Procure to Pay workflows
- Enhancing Customer Support operations efficiency
- Improving operational processes for Distributors
- Optimizing Logistics coordination and communication
- Assisting Custom Brokers with automated data handling
- Replacing manual order data entry
- Generating instant quote responses (RFQs)
- Managing supplier and customer communications via AI
- Automating client onboarding checks (KYC/KYB)
- Managing Certificate of Analysis documents for compliance
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